Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

Exchange 2007 Unified Messaging Role Counters (Advanced)

This SAM application monitor template contains advanced performance and statistics counters for monitoring Exchange 2007 Unified Messaging Role. Some of the counters may require manual configuration, such as setting up installation-specific instances, correcting thresholds for the client’s environment, and so forth. Use this template in addition to the Exchange 2007 Unified Messaging Role Service and Counters (Basic) template.

Prerequisites

RPC and WMI access to the Exchange server.

Credentials

Windows Administrator on the target server.

Component monitors

Queued OCS User Event Notifications

Shows the number of notifications that were created and not yet submitted for delivery.

Should be 0 at all times.

Represents the number of missed call notifications that were generated in the Office Communications Server environment and have not been submitted for delivery.

Unhandled Exceptions/sec

Shows the number of calls that were disconnected after an internal system error occurred in the last second.

Should be 0 at all times.

Mailbox Server Access Failures

Shows the number of times the system did not access a Mailbox server.

Should be 0 at all times.

A non-zero value indicates that Unified Messaging is having problems with MAPI connectivity to mbx servers.

Call Answer Queued Messages

Shows the number of messages created and not yet submitted for delivery.

Should be less than 50 at all times.

Hub Transport Access Failures

Shows the number of times that attempts to access a Hub Transport server failed. This number is only incremented if all Hub Transport servers were unavailable.

Should be 0 at all times.