Exchange 2007 — 2010 Edge Transport Role Services and Counters (Basic)

This SAM application monitor template contains basic performance counters and services for monitoring Exchange 2007 and 2010 Edge Transport Role. It is designed to work out of the box and does not require any additional configuration. For more detailed monitoring, use it in combination with the Exchange 2007 (2010) Edge Transport Role Counters (Advanced) template.

Prerequisites

RPC and WMI access to the Exchange server.

Credentials

Windows Administrator on target server.

Component monitors

Service: Exchange ADAM

Stores configuration data and recipient data on the Edge Transport server. This service represents the named instance of Active Directory Lightweight Directory Service (AD LDS) that is automatically created by Setup during Edge Transport server installation. This service is dependent on the COM+ Event System service.

Service: Exchange Anti-spam Update

Provides the Microsoft Forefront Protection 2010 for Exchange Server anti-spam update service. On Hub Transport servers, this service is dependent on the Microsoft Exchange Active Directory Topology service. On Edge Transport servers, this service is dependent on the Microsoft Exchange ADAM service.

Service: Exchange Monitoring

Allows applications to call the Exchange diagnostic cmdlets. This service has no dependencies.

Service: Exchange Transport

Provides SMTP server and transport stack. On Hub Transport servers, this service is dependent on the Microsoft Exchange Active Directory Topology service. On Edge Transport servers, this service is dependent on the Microsoft Exchange ADAM service.

Service: Exchange Transport Log Search

Provides remote search capability for Microsoft Exchange Transport log files. On Hub Transport servers, this service is dependent on the Microsoft Exchange Active Directory Topology service. On Edge Transport servers, this service is dependent on the Microsoft Exchange ADAM service.

Aggregate Delivery Queue Length (All Queues)

Shows the number of messages queued for delivery in all queues.

Should be less than 3,000 and not more than 5,000.

Active Remote Delivery Queue Length

Shows the number of messages in the active remote delivery queues.

Should be less than 250 at all times.

Active Mailbox Delivery Queue Length

Shows the number of messages in the active mailbox queues.

Should be less than 250 at all times.

Submission Queue Length

Shows the number of messages in the submission queue.

Should not exceed 100.

If sustained high values are occurring, investigate Active Directory and Mailbox servers for bottlenecks or performance-related issues.

Active Non-Smtp Delivery Queue Length

Shows the number of messages in the drop directory used by a Foreign connector.

Should be less than 250 at all times.

Retry Mailbox Delivery Queue Length

Shows the number of messages in a retry state attempting to deliver a message to a remote mailbox.

Should be less than 100 at all times.

Retry Remote Delivery Queue Length

Shows the number of messages in a retry state in the remote delivery queues.

Should not exceed 100.

We recommend that you check the next hop to determine the causes for queuing.

Unreachable Queue Length

Shows the number of messages in the Unreachable queue.

Should not exceed 100.

Poison Queue Length

Shows the number of messages in the poison message queue.

Should be 0 at all times.