Documentation forSolarWinds Platform

Configure services for receiving Syslog and trap messages

Receiving Syslog and Trap messages on the SolarWinds Platform server requires that you configure the services.

Start the Syslog service

This SolarWinds Platform topic applies to the following products if you are NOT using the Orion Log Viewer to monitor syslogs.

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Before you can view Syslog messages in the SolarWinds Platform Web Console, you must confirm that the SolarWinds Syslog service on your SolarWinds Platform server has been started.

  1. Click Start > Control Panel > Administrative Tools > Services.
  2. Locate the SolarWinds Syslog Service in the list, and check its status.
  3. If the status is anything other than Started, right‑click SolarWinds Syslog Service, and click Start.

Start trap services

This SolarWinds Platform topic applies to the following products if you are NOT using the Orion Log Viewer to monitor SNMP traps.

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Before you can view trap messages in the SolarWinds Platform Web Console, you must confirm that the required trap services on your SolarWinds Platform server are started.

  1. Start Services through Start > Control Panel > Administrative Tools.
  2. Locate the SolarWinds Trap Service in the list, and check its status.
  3. If the status is not Started, right‑click SolarWinds Trap Service, and click Start.