Changing Between 32-bit and 64-bit Polling Methods
This topic applies only to SolarWinds SAM.
Using AppInsight applications with 32-bit polling on 64-bit computers via an agent may prevent certain performance counters from collecting information and should be changed to 64-bit polling.
To make this change at the application level, take the following steps:
- Navigate to Home > Applications > Select an AppInsight Application.
- Click Edit Application Monitor.
- Expand Advanced, and then click Override Template.
- In the Platform to run polling job field, change the value to
x64.
- When done, click Submit.
To make this change at the template level, take the following steps:
- Navigate to Settings > SAM Settings > Manage Templates.
- Select an AppInsight application and click Edit.
- Expand Advanced, and in the Platform to run polling job field, change the value to
x64.
- When done, click Submit.