Documentation forHybrid Cloud Observability Advancedand Network Configuration Manager

NCM 2022.4 Release Notes

Release date: November 22, 2022

These release notes describe the fixed issues in Network Configuration Manager 2022.4. They also provide information about upgrades and describe workarounds for known issues.

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Fixed issues in NCM 2022.4

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NCM 2022.4 fixes the following issues.

Case number Description
01169176

Configurations for Citrix NetScaler devices are no longer truncated when they are uploaded.

01040379

After selecting a search result, clicking the Back button to return to the Search page no longer automatically executes a new search with different criteria.

01040379

Parallel searches or searches on many configurations no longer use excessive CPU, which caused NCM pages to load slowly.

00898997, 00920983, 01051176, 01085023

The All Groups widget loads correctly, and the groups can be expanded to display the nodes within them.

N/A NCM 2022.4 includes security improvements.

See also the SolarWinds Platform 2022.4 Release Notes.


Installation and upgrade

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For information about installing Network Configuration Manager, in a new environment, see the SolarWinds Platform Product Installation and Upgrade Guide. You can download a free trial from the SolarWinds website.

Use the SolarWinds Installer to upgrade your entire SolarWinds deployment (all products and any scalability engines).

You can upgrade your entire deployment from the My Deployment page (Settings > My Deployment).

You must be on NCM 2020.2.1 or later to upgrade to NCM 2022.4. If you are on NCM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.4.

Before you upgrade!

If you are upgrading from Orion Platform 2020.2.6:

  • In addition to the SolarWinds Platform database, the SolarWinds Platform requires a both an NTA Flow Storage database and a Log and Event database. If your Orion deployment did not include Network Traffic Analyzer and Log Analyzer, one or both of these databases are created during the upgrade. Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Hybrid Cloud Observability, make sure the database user you use to connect to your SQL Server has the db create privilege. Without this privilege, the upgrade will not complete.

  • Make sure all your legacy reports are migrated. You won't be able to access legacy reports and related tools after the upgrade. To migrate reports, use the Legacy Report Migration Tool.

  • Some upgrade situations from the Orion Platform to the SolarWinds Platform are not supported and the installer will stop the upgrade automatically:

    • If you have a SQL Server earlier than 2016. (See the NCM 2022.4 system requirements for more information.)
    • If you have an Orion Platform product version 2020.2 or earlier.

Known issues

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Some functionality in SolarWinds Platform products cannot be accessed through Internet Explorer 11
Issue

If you use IE 11 to access NCM or other SolarWinds Platform products, some pages are not accessible or do not function correctly. These pages include (but are not limited to):

  • Manage custom properties
  • MIBs Management
  • Node status contributors
  • Manage Dashboard
Resolution or Workaround If a page does not function correctly in IE 11, use a different browser to access the page.
After upgrading, attempting to open an NCM page returns an error
Issue

In some environments, after an upgrade to NCM 2020.2.5 or later, NCM pages cannot be accessed. When you attempt to open a page that includes NCM data, such as the Node Details page, the message Request timed out is displayed. This occurs because the SolarWinds.NCM.BusinessLayerPlugin.dll.config file was not updated during the upgrade.

Resolution or Workaround

If you encounter this issue, complete the following steps on the main polling engine and all additional polling engines (APEs).

  1. Create a backup copy of the following file, and then remove the file:

    C:\Program Files (x86)\SolarWinds\Orion\NCM\SolarWinds.NCM.BusinessLayerPlugin.dll.config

  2. In the Windows Control Panel, open Programs > Programs and Features.

  3. Right-click SolarWinds Orion Network Configuration Manager and choose Repair.

    The repair process updates the SolarWinds.NCM.BusinessLayerPlugin.dll.config file.

Permissions required to modify policy reports
Issue

When you configure NCM security settings, you can select the following option:

Only NCM admin can modify compliance policy reports

If you select this option, the NCM Administrator role is required to manage policy reports through the user interface. However, if you use the SolarWinds API to manage policy reports, both the NCM Administrator role and Orion administrator rights are required.

Resolution or Workaround Grant Orion administration rights to the account that will manage policy reports using API calls.
NCM does not show current information about overlapping ACL rules after an upgrade
Issue After you upgrade, NCM does not display current information about shadowed or redundant access control list (ACL) rules. Older information is displayed.
Resolution or Workaround Download the configuration files from your Cisco ASA and Nexus devices. After you download the config files, NCM displays current information about shadowed and redundant ACL rules.

End of life

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For modules based on Orion Platform 2020.2.6 and earlier, SolarWinds is announcing future end-of-life plans for your convenience. As always, SolarWinds recommends you upgrade to the latest version of your products at your earliest convenience.

Version EoL announcement EoE effective date EoL effective date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on NCM 2020.2.6 should begin transitioning to the latest version of NCM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on NCM 2020.2.5 should begin transitioning to the latest version of NCM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on NCM 2020.2.4 should begin transitioning to the latest version of NCM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on NCM 2020.2.1 should begin transitioning to the latest version of NCM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on NCM 2020.2 should begin transitioning to the latest version of NCM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement – Customers on NCM version 2019.4 should begin transitioning to the latest version of NCM. August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM version 2019.4 will no longer be actively supported by SolarWinds.   August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM version 2019.4.
8.0 July 27, 2022: End-of-Life (EoL) announcement – Customers on NCM version 8.0 should begin transitioning to the latest version of NCM.   August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM version 8.0 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM version 8.0.

See the End of Life Policy for information about SolarWinds product life cycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


Legal notices

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