Documentation forHybrid Cloud Observability Advancedand Network Configuration Manager

NCM 2022.3 Release Notes

Release date: September 28, 2022

These release notes describe the new features, improvements, and fixed issues in Network Configuration Manager 2022.3. They also provide information about upgrades and describe workarounds for known issues.

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New features and improvements in NCM

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NCM 2022.3 offers the following new features.

SolarWinds Platform

NCM 2022.3 is now built on the new SolarWinds Platform and installed with the new SolarWinds Installer.

Learn more about the new SolarWinds Platform.

See also the SolarWinds Platform 2022.3 Release Notes.

New Config Summary dashboard

A new Config Summary dashboard is available. The new interface is optional, and the previous version of the Config Summary dashboard is shown by default. To explore the updated version of the dashboard, locate the yellow bar at the top of the Config Summary dashboard and click View new UI.

Examples of changes

The dashboard is better organized and more user friendly. The information shown on it has been updated to highlight important data. You can click on any widget for more detailed information.

Some examples of the changes are shown below:

  • In addition to listing NCM nodes, the updated dashboard displays a roll-up of node statuses.

    In the list, an icon indicates the status of each node.

  • In addition to indicating that the configs on some devices are not backed up, the new dashboard also tells you:

    • How many configs are not backed up because the backup failed or because a backup job was never configured to run on the device.
    • How many configs were not backed up in the last 24 hours.

  • The Firmware vulnerabilities widget and the Policy violations widget group vulnerabilities and violations by severity, so you can immediately identify the most serious issues.

Edit the new dashboard

Click the pencil icon in the upper-right corner to edit the Config Summary dashboard. You can rearrange widgets, remove widgets, and add new widgets.

Make the new dashboard the default

To display the updated Config Summary dashboard by default:

  1. Click Settings > All Settings.
  2. Under Product Specific Settings, click NCM Settings.
  3. Under Advanced, click Advanced Settings.
  4. Under Enable New NCM Summary Interface, select Use new NCM Summary Page as default.

Additional information on the Transfer Status page

In previous versions, the Transfer Status page showed the status of only config transfers that were initiated from that page. It now shows the status of all config transfers, including those that were initiated from a job. A Job Name column has been added to the table.

Changes to inventory reporting

On-demand inventory scans run as jobs

When you select nodes from the Configuration Management page and choose Update Inventory, you can choose to run the scan immediately or schedule a job. If you choose to run the scan immediately, NCM creates a job and runs it on the selected nodes with the default data collection options. The job name is "Update inventory on demand" followed by the date and time the job was created.

The Jobs List page opens automatically, and you can monitor the status of the job from there. The Inventory Status tab has been removed from the Configuration Management page because it is no longer needed.

Other changes

The inventory scan engine now runs on a more secure framework. As part of this update, the following have been removed:

  • Disable Inventory Lookup option

    The Inventory Lookup option is not required by any reports and, when enabled, it generated a large number of unexpected ICMP requests. It is now disabled by default.

  • Extend VLANs Inventory option
  • Global TM report
  • Cisco Catalyst Card report

Session trace logs after a failed connection

If NCM cannot connect to a device, the Transfer Status page includes a Get trace log link.

Click this link to display entries from the log, which could help you troubleshoot the issue. The Session trace log page also includes an option to download the entire log and an option to search the page.


Fixed issues in NCM 2022.3

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With this release, NCM now runs on the SolarWinds Platform. NCM 2022.3 contains all of the fixed issues since the NCM 2020.2.6 release, including all NCM 2020.2.6 hotfixes and fixes in SolarWinds Platform 2022.2 and 2022.3

See also the following for more information:

Case number Description
00970155

Binary configuration files from Palo Alto devices are placed in the config archive folder even when the device sends the file name enclosed in single quotes.

01077460

If a firmware upgrade includes the Get info on config register command, NCM automatically enables the Update config register option if the returned register value does not match the expected value. This prevents the firmware operation from failing with the following error if the Update config register is not explicitly selected:

Unable to Update Config Register. See NcmBusinessLayerPlugin.log for details

00994048

The NCM Update Inventory job no longer has problems writing to a shared network drive.

01011190

Manually downloading configs from nodes that are not managed by NCM is no longer possible.

01005747

When a user is moved from one SAML group to another SAML group with different NCM permissions, NCM recognizes the new permissions.

00961659, 00964394, 01096223

When a user logs in with a Windows group account and specifies user-level login credentials, NCM retains the credentials after the user logs out.

00886612

An issue that caused website failures has been resolved. For example, links on the Active Alerts page no longer return the following error:

Unexpected Website Error Exception has been thrown by the target of an invocation.

00918323

When enhanced node status calculation is enabled, NCM displays the correct node status instead of Unknown.

00841208, 00919519

NCM correctly detects and matches all firmware vulnerabilities.

00588802, 00622165

Attempting to delete comparison criteria does not return an error.

00485757 Firmware upgrade operations no longer fail if the device name contains an asterisk (*).
01091157, 01093969, 01097784, 01119327, 01121995, 01126183,

Initiating an SSH connection to a network device from the Node Details page now works correctly.

N/A NCM 2022.3 includes security enhancements.

See also the SolarWinds Platform 2022.3 Release Notes.


Installation and upgrade

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For information about installing Network Configuration Manager, in a new environment, see the SolarWinds Platform Product Installation and Upgrade Guide. You can download a free trial from the SolarWinds website.

Use the SolarWinds Installer to upgrade your entire SolarWinds deployment (all products and any scalability engines).

You can upgrade your entire deployment from the My Deployment page (Settings > My Deployment).

You must be on NCM 2020.2.1 or later to upgrade to NCM 2022.3. If you are on NCM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.3.

Before you upgrade!

  • In addition to the SolarWinds Platform database, the SolarWinds Platform requires a both an NTA Flow Storage database and a Log and Event database. If your Orion deployment did not include Network Traffic Analyzer and Log Analyzer, one or both of these databases are created during the upgrade. Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Hybrid Cloud Observability, make sure the database user you use to connect to your SQL Server has the db create privilege. Without this privilege, the upgrade will not complete.

  • Make sure all your legacy reports are migrated. You won't be able to access legacy reports and related tools after the upgrade. To migrate reports, use the Legacy Report Migration Tool.

  • After upgrading to SolarWinds Hybrid Cloud Observability from an Orion Platform 2020.2.6 installation, you will need to update your MIB database.

  • Some upgrade situations from the Orion Platform to the SolarWinds Platform are not supported and the installer will stop the upgrade automatically:

Known issues

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Some functionality in SolarWinds Platform products cannot be accessed through Internet Explorer 11
Issue

If you use IE 11 to access NCM or other SolarWinds Platform products, some pages are not accessible or do not function correctly. These pages include (but are not limited to):

  • Manage custom properties
  • MIBs Management
  • Node status contributors
  • Manage Dashboard
Resolution or Workaround If a page does not function correctly in IE 11, use a different browser to access the page.
After upgrading, attempting to open an NCM page returns an error
Issue

In some environments, after an upgrade to NCM 2020.2.5 or later, NCM pages cannot be accessed. When you attempt to open a page that includes NCM data, such as the Node Details page, the message Request timed out is displayed. This occurs because the SolarWinds.NCM.BusinessLayerPlugin.dll.config file was not updated during the upgrade.

Resolution or Workaround

If you encounter this issue, complete the following steps on the main polling engine and all additional polling engines (APEs).

  1. Create a backup copy of the following file, and then remove the file:

    C:\Program Files (x86)\SolarWinds\Orion\NCM\SolarWinds.NCM.BusinessLayerPlugin.dll.config

  2. In the Windows Control Panel, open Programs > Programs and Features.

  3. Right-click SolarWinds Orion Network Configuration Manager and choose Repair.

    The repair process updates the SolarWinds.NCM.BusinessLayerPlugin.dll.config file.

Permissions required to modify policy reports
Issue

When you configure NCM security settings, you can select the following option:

Only NCM admin can modify compliance policy reports

If you select this option, the NCM Administrator role is required to manage policy reports through the user interface. However, if you use the SolarWinds API to manage policy reports, both the NCM Administrator role and Orion administrator rights are required.

Resolution or Workaround Grant Orion administration rights to the account that will manage policy reports using API calls.
NCM does not show current information about overlapping ACL rules after an upgrade
Issue After you upgrade, NCM does not display current information about shadowed or redundant access control list (ACL) rules. Older information is displayed.
Resolution or Workaround Download the configuration files from your Cisco ASA and Nexus devices. After you download the config files, NCM displays current information about shadowed and redundant ACL rules.

End of life

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Version EoL announcement EoE effective date EoL effective date
2019.4 July 27, 2022: End-of-Life (EoL) announcement – Customers on NCM version 2019.4 should begin transitioning to the latest version of NCM. August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM version 2019.4 will no longer be actively supported by SolarWinds.   August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM version 2019.4.
8.0 July 27, 2022: End-of-Life (EoL) announcement – Customers on NCM version 8.0 should begin transitioning to the latest version of NCM.   August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for NCM version 8.0 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for NCM version 8.0.

See the End of Life Policy for information about SolarWinds product life cycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.


End of support

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This version of Network Configuration Manager no longer supports the following platforms and features.

Type Details
Database SQL Server 2012 and SQL Server 2014 are no longer supported for use as the SolarWinds Platform or Orion Platform database.
Syslog and traps

Legacy Syslog and Traps functionality has been removed.

During an upgrade, legacy syslog and trap rules are migrated to the Log Viewer. A few rule conditions are not currently supported in the new log functionality. Any rules that are not imported are listed in the Migration Report.


Legal notices

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