EOC 2024.1 System Requirements
Release date: February 6, 2024
SolarWinds strongly recommends that you install the SolarWinds Platform on a server that is neither public, nor internet-facing. To learn about best practices for configuring your SolarWinds Platform installation securely, see Secure Configuration for the SolarWinds Platform.
When installing EOC on a virtual machine (VM), if you are using the offline installer (ISO), copy the installer to the VM. Mounting the ISO in VMware and then sharing it with the VM will prevent you from installing EOC.
Requirements depend on several variables, such as:
Size of the environment to be monitored. This topic provides requirements for deployments based on the number of monitored elements such as nodes, interfaces, or component monitors for which you are licensed. As with all products, more connected instances of EOC in your environment benefit from more network and CPU/IO bandwidth. See Licensing model for SolarWinds Platform products.
SolarWinds Platform products to be deployed. This document provides minimum requirements for a single SolarWinds Platform product. If you plan to deploy more SolarWinds products from the SolarWinds Platform family, see Deployment sizing guidelines for the SolarWinds Platform. But keep in mind that EOC must always be installed on a separate server from other products running on the SolarWinds Platform.
- Review the EOC Administrator Guide and Release Notes for additional information.
- SolarWinds recommends reviewing the SolarWinds Platform 2024.1 Release Notes and the SolarWinds Hybrid Cloud Observability 2024.1 Release Notes.
- As always, EOC must be installed on a separate server from other products running on the SolarWinds Platform.
What requirements are you looking for?
On-premises deployment requirements overview:
To deploy EOC (or any single SolarWinds Platform product) using Amazon Web Service, consider using the following templates.
|SolarWinds Platform server
|SolarWinds Platform database using Amazon RDS for SQL Server
|SolarWinds Platform database deployed on an Amazon VM
|Additional Web Servers
|Fewer than 50 concurrent users: m4.xlarge
More than 50 concurrent users: m4.2xlarge or larger
To deploy EOC (or any single SolarWinds Platform product) on Microsoft Azure, consider using the following instance types, based on your deployment size.
To create a new database or a new database user in the Configuration Wizard, use an account with appropriate privileges.
|SolarWinds Platform server
|SolarWinds Platform database using Azure SQL DB
|Time zone setting of the SolarWinds Platform server must be in the same time zone as Azure SQL DB time zone (UTC).
|DTU Standard Tier S3 or better
vCore General Purpose Tier 2 or better
|SolarWinds Platform database using Azure SQL Database manage
|SolarWinds Platform database deployed in an Azure VM
|Additional Web Server
|Fewer than 50 concurrent users: DS12_v2
More than 50 concurrent users: DS4_v2 or larger
Enterprise Operations Console supports a maximum of 100 attached SolarWinds sites with up to 2 million elements—such as nodes, volumes, interfaces, applications, alerts, and events—total from all attached SolarWinds sites.
Optionally, you can install a Standard or Enterprise edition database on a separate server. See Database requirements.
|< 60 attached SolarWinds Sites
|> 60 attached SolarWinds Sites (max of 100 sites)
|Quad-core processor or better
|Octa-core processor or better
|Hard drive space
20 GB minimum
(40 GB recommended)
20 GB minimum
(40 GB recommended)
16 GB minimum
(32 GB recommended)
32 GB minimum
(64 GB recommended)
Desktop operating systems, such as Windows 10 or 11, 64-bit Pro or Enterprise, are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.
|Operating system languages
|IP address version
If you are not using Microsoft Windows Authentication, make sure the Anonymous Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous Authentication is used with the default forms-based authentication.
IIS is activated by the Configuration Wizard. You can install this software manually to reduce your installation time.
|Microsoft .NET Framework
Run the same version of. NET on your primary server and any Additional Web Servers in the environment.
Make sure the operating system of your SolarWinds Platform supports .NET 4.8. See .NET Framework system requirements (© 2019 Microsoft, available at https://dotnet.microsoft.com, obtained on October 3, 2019).
If you choose to install the EOC database on a separate server, the hardware and software requirements for the SolarWinds Platform database apply. During installation, SolarWinds Platform creates the following database:
SolarwindsOrion - Primary SolarWinds Platform database.
The default names of the databases can be modified during installation.
Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Platform 2022.3 or later, make sure the database user you use to connect to your SQL Server has the db create privilege. Without this privilege, the upgrade will not complete.
SQL Server versions
Use Standard or Enterprise editions of the following SQL versions. Support for Microsoft SQL Server Service Packs and Cumulative Updates is assumed unless otherwise noted.
SQL Server 2022 CU1 (including installations on Linux)
SQL Server 2019 (including installations on Linux)
SQL Server 2017 (including installations on Linux)
SQL Server 2016 SP1 or SP2
Which SQL Server edition to use?
For XL environments, use only Enterprise versions.
Express editions are supported only for evaluations.
Use the Simple database recovery mode to ensure best performance.
Use the 64-bit version of SQL Server.
You can set the database recovery model to Full Recovery if your SolarWinds Platform database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that the volume where you store your transaction log has free space that is equal to or greater than the size of your SolarWinds Platform database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions are committed to the database. SolarWinds recommends daily database backups when you use the Full Recovery model.
MS SQL Express Limits (evaluations only)
Starting with SolarWinds Platform 2022.3, Express editions of supported MS SQL Server versions are not supported for the production environment. Express editions are supported only for evaluation purposes.
MS SQL Express can be installed on the same server as the SolarWinds Platform server.
When using MS SQL Express, make sure you are aware of the following limits:
|Maximum database size
Maximum computing capacity used by a single instance - SQL Server Database Engine
Maximum computing capacity used by a single instance - Analysis Services or Reporting Services
|Limited to lesser of 1 socket or 4 cores
|Maximum memory for buffer pool per instance of SQL Server Database Engine
|Maximum memory for Columnstore segment cache per instance of SQL Server Database Engine
|Maximum memory-optimized data size per database in SQL Server Database Engine
|SolarWinds Platform groups
|up to 100 groups
|SolarWinds Platform concurrent users
|up to 5 users logged in simultaneously
|SolarWinds Platform performance
|Complex groups, limitations, or alerts can affect performance of your deployment.
SQL Server Collation
The SolarWinds Platform does not support case-sensitive databases.
The SolarWinds Platform supports CI databases on CS SQL Server.
English with collation setting
English with collation setting
German with collation setting
Japanese with collation setting
Simplified Chinese with collation setting
Server roles and permissions
Required server roles:
You need read permissions to the master database.
You don't need dbcreator permissions if you are installing a SolarWinds Platform product with a pre-existing blank database.
Hard drive space
The following recommendations apply to physical environments only. If you have your SolarWinds Platform database installed on a virtual machine, these recommendations do not apply to your environment.
Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
Other RAID configurations can negatively affect your SQL Server's performance.
Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
Solid state drives (SSD) are recommended for all components.
Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories. For more information, see Working with Temporary Directories.
Database hardware recommendations for large environments
For large environments with a physical SQL Server, SolarWinds recommends the following hard drive configuration.
These recommendations are not relevant for SQL Servers running in a virtual environment.
A hardware RAID Controller with a battery backed-up write back cache
Disk Subsystem 1 Array: Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
Disk Subsystem 2 Array: Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
Disk Subsystem 3 Array: Array 3: 6x 146 GB or 300 GB 15K disks configured in a RAID 1+0 array for your SQL MDF and FILEGROUPS
Disk Subsystem 4 Array: Array 4: 4x 146 GB or 300 GB 15K disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
Disk Subsystem 5 Array: Array 5: 4x 146 GB or 300 GB 15K disks configured in a RAID 1+0 array for your tempdb data file
Disk Subsystem 6 Array: Array 6: 4x 146 GB or 300 GB 15K disks configured in a RAID 0 array for your tempdb log file
Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
SolarWinds recommends that you install the SQL Server Management Studio component on your SolarWinds Platform database server.
The SolarWinds Installer installs the following required x86 components if they are not found on your SolarWinds Platform database server:
SQL Server System Common Language Runtime (CLR) Types. SolarWinds Platform uses secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance
Microsoft SQL Server Native Client
Microsoft SQL Server Management Objects
You cannot share the SolarWinds Platform database with Microsoft SharePoint, Microsoft Exchange, and Research in Motion (RIM) BlackBerry servers.
The following ports must be opened on your firewall for EOC to connect remotely. For a full list of SolarWinds Platform required ports, see SolarWinds Port requirements.
SolarWinds does not recommend the use of HTTP (Port 80). Please use HTTPS (Port 443) to ensure that any web-related connections are secure.
|Service or process
World Wide Web Publishing Service
HTTP default for the SolarWinds Platform Web Console website
If you specify any port other than 80, you must include that port in the URL used to access the SolarWinds Platform Web Console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is
|Access through VPN port (HTTPS)
|SolarWinds Information Service
Used for the SolarWinds Information Service (SWIS) protocol and for product installation.
RSA handshake, AES 256 communication using WCF
TLS 1.2 with Cortex Certificate (SHA-512)
Network and scalability
|With the system requirements outlined above, EOC 2024.1 was successfully tested with 100 SolarWinds Sites with a total of 2 million elements (nodes, interfaces, volumes, and so on).
|Multiple EOC servers can be connected to the same SolarWinds Site.
SolarWinds recommends that latency between the EOC server and connected SolarWinds Sites be less than 200 ms (both ways). EOC can function at higher latencies, but performance might be affected.
EOC was tested with up to 500 ms of latency and remained functional, but performance (specifically with reports) was affected.
Performance of the computer where you open the browser significantly influences the speed of the SolarWinds Platform Web Console.
SolarWinds Platform supports the two most recent versions of the following web browsers available at the release date:
SolarWinds Platform also supports the following browsers: