Documentation forAppOptics

Enable MFA for your organization

Enable Multi-Factor Authentication (MFA), also known as Two-Factor Authentication or 2FA, for your organization to protect your data from unauthorized access. MFA is a simple and robust method to guard against cybersecurity threats and provides another layer of security to SolarWinds Application Management user accounts. MFA does not replace the need for credentials, but requires an additional security code generated dynamically on another device.

When MFA is enabled for an organization, each user is required to set up MFA for their user account. If MFA is configured for a user account, a second authentication method is triggered after entering login credentials. A 6-digit verification code generated by an authentication app is required to complete the login process.

The organization owner can enable MFA in the Security section of the Application Management products' common settings.

Notify all stakeholders before enabling MFA. Once MFA is enabled, members of your organization cannot log in without setting up MFA.

  1. Click Settings and select the organization's Security option to access the Security section.

  2. Click Multi-Factor Authentication to configure MFA for your organization.

  3. Click the Multi-factor Authentication Configuration toggle.
  4. If you want all members of your organization to be automatically logged out of SolarWinds applications, select the checkbox to immediately expire all active sessions.
  5. Click Confirm.

All members of your organization, including owners, will be prompted to set up MFA for their user account using an authenticator app the next time they log into a SolarWinds application. To learn about what's involved, see Setup MFA for a user account.