Documentation forAPM Integrated Experience

User Roles and Access Levels

Organization Roles define the access users have to the organization’s settings and resources across all SolarWinds Application Management products (AppOptics, Loggly, Papertrail, and Pingdom). Product Roles define the access users have to the individual product's data and settings.

If a user or a group is assigned to multiple roles, they gain access to all features, data, settings, and other rights for all of their assigned roles.

User roles, whether organization or product roles, can be defined on a per-person level in the common settings. If SAML is enabled, user roles can instead be defined based on a user's membership in the organization's identity provider group. See Set up role mapping

Organization roles

Organization Roles define the access users have to the organization’s settings and resources across SolarWinds Application Management products (AppOptics, Loggly, Papertrail, and Pingdom).

  • Member roles have access to viewing the organization’s resources, but cannot modify settings related to the organization.

  • Admin roles can also manage the organization, its users, the products activated, and the organization’s settings.

  • Owner roles can do anything a member or admin can do, but also are allowed to configure Security settings. The organization owner role cannot be defined via role mapping.

Product roles and access levels

Product Roles define the access users have to each individual product's data and settings.

When the APM Integrated Experience is enabled, the products that make up the APM Integrated Experience share a common navigation and enhanced feature set. For documentation about features powered by AppOptics, click here. For features powered by Loggly, click here. For features powered by Pingdom, click here.