Documentation forAvior

Set up MFA for a user account

Multi-Factor Authentication (MFA), also known as Two-Factor Authentication or 2FA, is a simple and robust method to guard against cybersecurity threats and provide another layer of security to Avior user accounts. MFA does not replace the need for credentials, but requires an additional security code generated dynamically on another device.

When MFA is enabled for an organization, each user is required to set up MFA for their user account. If MFA is configured for a user account, a second authentication method is triggered after the user enters login credentials. A 6-digit verification code generated by an authentication app is required to complete the login process. See Log in to Avior.

Set up MFA

If MFA is enabled for your organization, each organization member is prompted to set up Multi-Factor Authentication during the next login to Avior.

  1. Download and install an authentication app on one of your devices. This app will be used as part of your login process, so make sure you install it on a device you have consistent access to. The following authentication apps are recommended:

  2. Open the authentication app. Add a new account in the authentication app and either:

    • Scan the QR code with your device

    • In the Set up Multi-factor authentication page, click Show secret key for manual configuration and enter the secret key in the authentication app.

  3. When your authentication app is configured with a solarwinds.com account, click Next.

  4. In the Two-factor authentication page, type two consecutive authentication codes from your authentication device. Authentication codes expire quickly; wait for a new code to be displayed before you enter the first code in the field. Then wait for the code to change again and enter the new code in the second field.

  5. Click Log in.

MFA is now configured for your user account. The next time you log in, you will be prompted to enter an authentication code from your authentication app. If you do not have access to the device with the authentication app, you can log in using recovery codes. SolarWinds recommends you store recovery codes somewhere safe to ensure continued access to your account when you do not have access to your authentication device.

See Enable MFA for your organization for details.