Prepare your environment to upgrade
When you are ready to upgrade, complete these steps. They include the common actions you need to complete before upgrading products.
If you have a test or staging environment, we highly recommend testing the upgrade first. You cannot roll back an installation once completed.
|1. Back up the database||
Back up your WHD SolarWinds SQL database. If you need help, please check your vendor's site for documentation and instructions.
You cannot roll back an upgrade. Always create a database backup.
|2. Exclude files on anti-virus software||
To ensure the best performance on your server host and provide full file access, exclude specific file paths and directories from anti-virus software scans. See this article for details.
You can also place your systems behind a firewall to completely disable your anti-virus software during an upgrade.