Evaluate the application

The evaluation version (or free trial) is a full Web Help Desk version, functional for 14 days. During the evaluation, you have unlimited tech seats. After the evaluation period, all tech accounts other than the initial administrator account become inactive, and the Assets and Processes tabs in Setup are disabled.

You can download the evaluation version from the Web Help Desk website. The evaluation period begins after you install the product on your server. During the evaluation period, you can convert to a production version by purchasing a license in the Customer Portal. When the purchase is completed, you will receive an activation key code in the Customer Portal.

You can apply the license key online or offline. See Activate your license for details.

After you convert to a licensed version, Web Help Desk retains all of your existing settings or files. No additional configuration or installation is required.