Documentation forWeb Performance Monitor

WPM 2022.4.1 release notes

Release date: December 14, 2022

These release notes were last updated on March 29, 2023.

These release notes describe the new features, improvements, and fixed issues in Web Performance Monitor 2022.4.1. They also provide information about upgrades and describe workarounds for known issues.

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These release notes provide the following details:

New features and improvements in WPM

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WPM 2022.4.1 is a service release and provides stability fixes not available in previous versions. It is part of the SolarWinds Platform, and includes improvements and fixes from SolarWinds Platform 2022.4.1.

See also the SolarWinds Platform 2022.4.1 Release Notes.


New customer installation

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For information about installing WPM, see the SolarWinds Installer and WPM Installation Guide. After installation, use the WPM Getting Started Guide to get started fast.

Before you upgrade!

You must be on WPM 2020.2.1 or later to upgrade to WPM 2022.4.1. If you are on WPM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.4.1.

For a detailed information, see Install or Upgrade WPM.


Fixed issues

WPM 2022.4.1 fixes the following issues.

Case Number Description

00709338, 00585518, 00858131

Time calculated for steps with implicit navigation in the Web Transaction Recorder is now accurate.

WPM 2022.4.1 also contains all of the fixed issues in SolarWinds Platform 2022.4.1.

See also the SolarWinds Platform 2022.4.1 Release Notes.


Known issues

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Issue Notes
Transactions based on recordings created in the Deprecated WPM Recorder that involve certificates may cause a WPM Player to crash on Windows Server 2016 Standard, Windows Server 2019 Standard, or Windows 10 v. 1607 or later. Click here for a workaround that adds the monitored page as a trusted site.
The Deprecated WPM Recorder doesn't count duration time on web pages with automated redirects. If a recording navigates to a web page that redirects to another web page, the time spent navigating to the first web page is not included in the overall duration time. Click here for a workaround.
Web Transaction Recorder may stop responding if invalid credentials are provided. If you enter invalid credentials for a recording to which multiple authentications were applied, the Web Transaction Recorder may switch to an unusable state and displays a "Digest" graphic.
If using Image Match with Basic Authentication, dynamic iFrame pages appear blank during action-by-action playback. In the Web Transaction Recorder, if you navigate to a dynamic iFrames page while using Image Match with Basic Authentication and click the Play action-by-action tool, the page that WPM tries to authenticate does not display content.
Some WPM pages and widgets aren't compatible with Internet Explorer (IE) 11. Warning messages may appear when using IE 11 with features introduced in WPM 2020.2 or later. Use Chrome, Firefox, or Microsoft Edge for the optimum WPM experience in the SolarWinds Platform Web Console.
Page titles do not appear in the Recorded Steps pane of the Web Transaction Recorder when using links to navigate to different tabs on the same page. This occurs if WPM cannot access the window.opener property of the Windows UI, so the web page title is not captured in the recording. As a workaround, enter a URL to switch to a new tab on the same page, instead of clicking a link.
WPM Player Playback service restarts and reconnects after agent communication exceptions If this WPM Player service is overloaded, exceptions may cause it to restart while dispositioning WPM worker processes. Click here for a workaround.
After exporting a recording with Image Match steps from the Deprecated WPM Recorder, error occurs when you try to save the file. As a workaround, save the file before exporting it.
Transaction monitors switch to Unknown, agents stop working, and WPM Players cannot be deployed or updated. Use the Service Manager to restart WPM services. Click here for details.
If you connect a Web Transaction Recorder to a Pingdom account and the API token is later deleted, a recent recordings list may not appear when you reopen the recorder. This message may appear: "Failed to execute get: Error: Request failed with status code 401."

Try the following workaround:

  1. Remove SolarWinds Platform server and Pingdom configurations from the system hosting the recorder.
  2. Reconnect the recorder to the SolarWinds Platform server and Pingdom.
After upgrading a WPM Player, the status of the related transaction location changes to Unknown in the Web Console.
  1. Click Settings > WPM Settings > Manage Player Locations to open the Manage Transaction Locations page.
  2. Switch to the Transaction Locations tab.
  3. Delete the related location, and then add it back again.
When playing recordings in the Web Transaction Recorder that involve certificates, recordings only capture the first redirect. A "This site can't be reached" message may appear.

The Web Transaction Recorder only sends one certificate to authenticate client certificates, but sometimes a whole certificate chain is required for validation. Use the Deprecated WPM Recorder until this issue is resolved.

After upgrading from WPM 2019.4.2, transactions based on recordings created in the Web Transaction Recorder appear Down with the following message: "Probe process has failed with exit code -1."

The following workaround involves updating the configuration of the WPM Browser process:

  1. Stop the WPM Player Playback service on the remote system.
  2. In Task Manager, end any active tasks that reference the WPM Browser process.
  3. Navigate to C:\Program Files (x86)\SolarWinds\Orion\SEUM\Player\ChromiumProbe\WPM Browser.
  4. In a text editor, open WPM Browser.exe.config.
  5. Add the following line:
    <startPage>about:blank</startPage>
  6. Restart the WPM Player Playback service.
If you are using Player Initiated Communication, remote player updates will fail. If you have enabled Player Initiated Communication for remote players, these players will not update properly during the upgrade to WPM 2022.4. This leads to data loss, as the player no longer polls due to version mismatch. You can manually install the player to resolve this issue, but the history for the playbacks associated with the player will be lost.
The presence of the WPM recorder on the main poller causes the upgrade to fail. As a workaround, manually uninstall the WPM recorder from the main polling engine and then upgrade to WPM 2022.4. The recorder will be present on the machine after upgrading and will not need to be manually installed.
After upgrading from 2020.2.6 to 2022.4, the installation appears to be successful, but WPM Player does not play any transactions. As a workaround, reinstall the Deprecated WPM Recorder.

End of life

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Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on WPM 2020.2.6 should begin transitioning to the latest version of WPM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for WPM 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for WPM 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on WPM 2020.2.5 should begin transitioning to the latest version of WPM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for WPM 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for WPM 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on WPM 2020.2.4 should begin transitioning to the latest version of WPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for WPM 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for WPM 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on WPM 2020.2.1 should begin transitioning to the latest version of WPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for WPM 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for WPM 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on WPM 2020.2 should begin transitioning to the latest version of WPM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for WPM 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for WPM 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement - Customers on WPM version 2019.4 should begin transitioning to the latest version of WPM. August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for WPM version 2019.4 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for WPM version 2019.4.
3.0 July 27, 2022: End-of-Life (EoL) announcement - Customers on WPM version 2019.4 should begin transitioning to the latest version of WPM. August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for WPM version 3.0 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for WPM version 3.0 .

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier WPM versions, see WPM release history.


Legal notices

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