Service Desk Getting Started Guides

Welcome to the SolarWinds Service Desk Getting Started Guides. They provide enough information for you to get started with the product, but not enough to overwhelm you.

• Administrator Setup Guide

• Service Portal User Guide

• Guide for service agent users, service task users, and technicians

Additional Resources

Take advantage of SolarWinds' live and on-demand classes in the Customer Portal. After signing in, see Virtual Classrooms. (https://customerportal.solarwinds.com/VirtualClassrooms?ref=infodev-4815-home)

See the Smart Start Self-led onboarding videos.