Perform the Patch Manager upgrade

The following procedure describes how to upgrade your Patch Manager servers to the latest release.

Patch Manager 2019.4 is compatible with all Orion 2019.4 products. Ensure that all Orion modules are updated to version 2019.4 before you upgrade. See the Product Upgrade Advisor for additional compatibility information.

See Currently supported software versions for the latest End-of-Life (EOL) and End-of-Engineering (EOE) announcements.

Be sure to update the Orion Platform modules (such as NPM and SAM) on your Orion server to the latest release before you install the Patch Manager Web Console. Failure to do so may impact the stability of your Orion deployment. See your Orion product documentation for instructions.

If you have a test or staging environment, SolarWinds highly recommends testing the upgrade first. You cannot roll back an installation after it is completed.

  1. Determine the upgrade path for your environment.
  2. Verify that all Orion modules are updated to the latest release.

    See your Orion Platform documentation for update instructions.

  3. Download the upgrade packages.

    1. Navigate to the Customer Portal.
    2. Click Downloads > Download Product.
    3. Click the Products drop-down menu and select Patch Manager
    4. Click the Licenses drop-down menu and select a license.
    5. Download the Patch Manager server and console upgrade package to your Patch Manager servers and Web Console.
    6. Download the Patch Manager server and console upgrade package to your Patch Manager primary application server.
    7. (Optional) Download the Patch Manager server and console upgrade package to your downstream servers and Web Consoles.
  4. Upgrade your servers.

    Unzip the Patch Manager server and console upgrade package and run the installer on each Patch Manager server.

  5. Upgrade your Patch ManagerWeb Console on the Orion server.

    See Perform a centralized upgrade of the primary Orion server and all scalability engines in the Orion Platform Products Installation and Upgrade Guide for details.

  6. Upgrade your Primary Application Server.

    Unzip the Patch Manager server and console upgrade package and run the installer on your primary application server.

  7. (Optional) Upgrade your downstream servers.

    Unzip the Patch Manager server and console upgrade package on each downstream Patch Manager server and Web Console, and then run the installer.

  8. Upgrade your systems to the next version in the upgrade path.

    After you install the upgrade in your environment, check the version using the upgrade path. If you have additional versions to install, repeat step 2 through 6 on your Patch Manager servers.

  9. (Orion deployments only) Upgrade the Patch Manager Integration Module.

    See Install or upgrade products in an existing Orion deployment located in the Orion Platform Products Installation and Upgrade Guide for upgrade instructions. When prompted, select Patch Manager Web Console.

Check your system after the upgrade

All product versions should be installed properly. Open the application and verify that the upgrade version displays in the footer of the Web Console. Try current and new features with your system to check performance and expected functionality. If you run into issues, check the troubleshooting tips.

Upgrade the Patch Manager Integration Module

If your Patch Manager deployment is integrated with the Orion Platform, upgrade the Patch Manager Integration Module to the latest release on the Orion server.

See Install the Patch Manager Integration Module for details.