Documentation forServer & Application Monitor

Kiwi Syslog Server

This template assesses the status and overall performance of SolarWinds Kiwi Syslog Server 9.4.0 and later.

Prerequisites

WMI access to the target server.

Credentials

Windows Administrator on the target server.

Component monitors

To learn more about component monitors, see Use SAM templates, application monitors, and component monitors.

Service: Kiwi Syslog Server

Returns CPU and memory usage of the Kiwi Syslog Server service. This service receives Syslog messages and SNMP traps.

Service: UltiDev Web Server Pro

Returns CPU and memory usage of Kiwi UltiDev Web Server Pro. This is the web server used by Kiwi Syslog Server.

By default, this monitor is disabled. Before enabling this monitor, provide the correct "Net Service Name" of your UltiDev Web Server, which changes between versions. To do this, open Service mmc, then open Properties for the "UltiDev Web Server" service, copy "Service Name" and paste it into "Net Service Name" in this monitor in the template.

TCP Port: Kiwi Syslog Website

Tests the Kiwi Syslog website ability to accept incoming sessions and transmit the requested page. By default, it monitors TCP port 8088.

TCP Port: Syslog Messages (TCP)

Tests the Kiwi Syslog Service's ability to accept incoming sessions and transmit the requested page by using the TCP protocol. By default, it monitors TCP port 1468.

This monitor is disabled by default. Enable through the component configurations.

TCP Port: Syslog messages (Secure TCP)

Tests Kiwi Syslog Service's ability to accept incoming sessions and transmit the requested page by using a Secure TCP protocol. By default, it monitors TCP port 6514.

This monitor is disabled by default. Enable through the component configurations.

TCP Port: Kiwi Syslog Server

Tests Kiwi Syslog Server's ability to accept incoming sessions and transmit the requested page. This is the port used by the KSS Console to communicate with the KSS Service. Failure to connect means that the service is not running, the service is not bound to that port, or it is too busy to respond. By default, it monitors TCP port 3300.

File Count: DBCache folder

Counts the number of files in a DBCache directory. This directory should be empty. An accumulation in this directory indicates that the database inserts (by the Log to database Action) is falling behind or failing.

If Kiwi Syslog Server is installed on a 64-bit machine, you should monitor this directory (this is set by default):
\\${IP}\c$\Program Files (x86)\Syslogd\DBCache

On a x86 machine, monitor this directory:
\\${IP}\c$\Program Files\Syslogd\DBCache

File Count: Mail queue folder

Counts the number of files in a mail queue directory. This directory should be empty. An accumulation in this directory indicates that the email queued to be delivered are falling behind or failing.

If Kiwi Syslog Server is installed on a 64-bit machine, you should monitor this directory (this is set by default):
\\${IP}\c$\Program Files (x86)\Syslogd\MailQ

On a x86 machine, monitor this directory:
\\${IP}\c$\Program Files\Syslogd\MailQ

Directory Size: Web Server Application Data Folder

Counts the size of the Web Server Application Data directory, in MB. The total size of this directory should not exceed 4 GB and should grow fairly slowly.

If Kiwi Syslog Server is installed on a 64-bit machine, you should monitor this directory (this is set by default):
\\${IP}\c$\Program Files (x86)\SolarWinds\Kiwi Syslog Web Access\html\App_Data

On a x86 machine, monitor this directory:
\\${IP}\c$\Program Files\SolarWinds\Kiwi Syslog Web Access\html\App_Data

For details about this component monitor type, see Directory Size Monitor.