Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

VNQM 2020.2.6 release notes

Release date: July 15, 2021

These release notes describe new features, improvements, and fixed issues in VoIP and Network Quality Manager 2020.2.6. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for VoIP and Network Quality Manager, see Previous Version documentation.

New features and improvements in VNQM 2020.2.6

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Important: Orion Platform 2020.2.6 includes updated password policies that impact individual Orion accounts. After you upgrade to VNQM 2020.2.6, all passwords for individual Orion accounts will expire in 30 days. To learn more, see the Orion Platform 2020.2.6 Release Notes.

VNQM 2020.2.6 is an Orion Platform product, and runs on Orion Platform 2020.2.6. See the Orion Platform 2020.2.6 Release Notes.


New customer installation

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For information about installing VoIP and Network Quality Manager, see the SolarWinds Orion Installer.

How to upgrade

Use the SolarWinds Orion Installer to upgrade your entire Orion deployment (all Orion Platform products and any scalability engines) to the current versions.

You can upgrade your entire Orion deployment from the My Orion Deployment page. Downloading the Orion Installer is no longer necessary.

If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of VNQM.


Fixed issues

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VNQM 2020.2.6 fixes the following issues.

Case number Description

-

The Cisco Unified Communications Manager name is no longer unavailable and the SIP Trunk status is successfully retrieved.

-

When creating new IP SLA operations, ICMP Path Echo and ICMP Path Jitter operations no longer fail to be created on the source device.

00801060,

00796591,

00757558

VNQM no longer displays Status not polled yet for Cisco Unified Communications Manager (CallManager) devices.
00724948 VNQM Business Layer recovers without issues when database communication is interrupted.
00794847 VNQM no longer displays the status Unknown for IP SLA UDP Jitter operations when the source node is up.
00791044 The Edit Operation page loads without issues.

See also Orion Platform Release Notes.


End of life

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Version EoL Annoucement EoE Effective Date EoL Effective Date
4.5

June 15, 2021:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 4.2 should begin transitioning to the latest version of VoIP & Network Quality Manager.

July 15, 2021:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 4.2 will no longer be supported by SolarWinds.

July 15, 2022:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 4.2.

4.4 June 15, 2021:

End-of-Life (EoL) announcement - Customers on VoIP & Network Quality Manager 4.2 should begin transitioning to the latest version of VoIP & Network Quality Manager.

July 15, 2021:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for VoIP & Network Quality Manager 4.2 will no longer be supported by SolarWinds.

July 15, 2022:

End-of-Life - SolarWinds will no longer provide technical support for VoIP & Network Quality Manager 4.2.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier VNQM versions, see VNQM release history.


Legal notices

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