Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

Test remote WMI connectivity of target servers for SAM

Testing the remote WMI connectivity of the target server helps isolate faults that could prevent the target server from receiving or responding to remote WMI requests. You can use a tool included in the Windows OS, WBEMTest, to determine if a target server responding appropriately to remote WMI requests from the SolarWinds Platform server.

  1. Log in to the SolarWinds Platform server with an administrator account.
  2. Click Start > Run, enter wbemtest.exe, and then click OK.
  3. When the Windows Management Instrumentation Tester opens, click Connect.

  4. In the Namespace field, enter the hostname or primary IP address of the target server in the following format:

    \\Target_Primary_IP_Address\root\cimv2

  5. In the Credentials section, enter a User and Password, and then use the following format to specify the domain for the user account in the Authority field:

    NTLMDOMAIN: NameOfDomain

  6. Click Connect, then click Enum Classes.
  7. Select the Recursive radio button without entering a superclass name, and then click OK.
  8. If the list does not appear, remote WMI is not functioning correctly. Click Close, and then click Exit.