Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Enable DCOM permissions for SAM credentials

WMI uses DCOM to communicate with monitored target computers. You need to enable and configure DOM on SAM to use WMI.

  1. Log on to the target server with an administrator account.
  2. Click Start > Control Panel > Administrative Tools > Component Services > Computers.
  3. Right-click My Computer, and then select Properties.
  4. Select the COM Security tab, and then click Edit Limits in the Access Permissions grouping.
  5. Ensure the user account you want to use to collect WMI statistics has Local Access and Remote Access, and then click OK.
  6. Click Edit Default, and then ensure the user account you want to use to collect WMI statistics has Local Access and Remote Access, then click OK.
  7. Click Edit Limits in the Launch and Activation Permissions grouping.
  8. Ensure the user account you want to use to collect WMI statistics has Local Launch, Remote Launch, Local Activation, and Remote Activation, and then click OK.
  9. Click Edit Default, and then ensure the user account you want to use to collect WMI statistics Local Launch, Remote Launch, Local Activation, and Remote Activation.
  10. Click OK.