Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

Database Copies

This widget provides details concerning the status of the current Exchange server being monitored by the application.

  • Exchange Server: Name of the listed Exchange Server.

  • Copy Status: Displays the status of the active database. The table below provides the possible status with its definition:

  • Mounted

    The active copy is online and accepting client connections. Only the active copy of the mailbox database copy can have a copy status of Mounted.

    Mounting

    The active copy is coming online and not yet accepting client connections. Only the active copy of the mailbox database copy can have a copy status of Mounting.

    Dismounting

    The active copy is going offline and terminating client connections. Only the active copy of the mailbox database copy can have a copy status of Dismounting.

    Dismounted

    The active copy is offline and not accepting client connections. Only the active copy of the mailbox database copy can have a copy status of Dismounted.

    Seeding

    The mailbox database copy is being seeded, the content index for the mailbox database copy is being seeded, or both are being seeded. Upon successful completion of seeding, the copy status should change to Initializing.

    Seeding Source

    The mailbox database copy is being used as a source for a database copy seeding operation.

    Initializing

    The mailbox database copy is in an Initializing state when a database copy was created, when the Microsoft Exchange Replication service is starting or has just been started, and during transitions from Suspended, ServiceDown, Failed, Seeding, or SinglePageRestore to another state. While in this state, the system is verifying that the database and log stream are in a consistent state. In most cases, the copy status remains in the Initializing state for about 15 seconds, but in all cases, it should generally not be in this state for longer than 30 seconds.

    Re-synchronizing

    The mailbox database copy and its log files are being compared with the active copy of the database to check for any divergence between the two copies. The copy status remains in this state until any divergence is detected and resolved.

    Single Page Restore

    This state indicates that a single page restore operation is occurring on the mailbox database copy.

    Failed

    The mailbox database copy is in a Failed state because it isnot suspended, and it isnot able to copy or replay log files. While in a Failed state and not suspended, the system periodically checks whether the problem that caused the copy status to change to Failed was resolved. After the system has detected that the problem is resolved, and barring no other issues, the copy status automatically changes to Healthy.

    Service Down

    The Microsoft Exchange Replication service isnot available or running on the server that hosts the mailbox database copy.

    Suspended

    The mailbox database copy is in a Suspended state as a result of an administrator manually suspending the database copy by running the Suspend-MailboxDatabaseCopy cmdlet.

    Healthy

    The mailbox database copy is successfully copying and replaying log files, or it has successfully copied and replayed all available log files.

    Disconnected and Healthy

    The mailbox database copy is no longer connected to the active database copy, and it was in the Healthy state when the loss of connection occurred. This state represents the database copy with respect to connectivity to its source database copy. It may be reported during DAG network failures between the source copy and the target database copy.

    Disconnected and Re-synchronizing

    The mailbox database copy is no longer connected to the active database copy, and it was in the Re-synchronizing state when the loss of connection occurred. This state represents the database copy with respect to connectivity to its source database copy. It may be reported during DAG network failures between the source copy and the target database copy.

    Failed and Suspended

    The Failed and Suspended states have been set simultaneously by the system because a failure was detected, and because resolution of the failure explicitly requires administrator intervention. An example is if the system detects unrecoverable divergence between the active mailbox database and a database copy. Unlike the Failed state, the system will not periodically check whether the problem was resolved, and automatically recover. Instead, an administrator must intervene to resolve the underlying cause of the failure before the database copy can be transitioned to a healthy state.

  • Copy Queue: The Copy Queue length is an integer indicating number of files. The Copy Queue Length shows the number of transaction log files waiting to be copied to the passive copy log file folder. A copy is not considered complete until it is checked for corruption.

  • Replay Queue: The Replay Queue Length shows the number of transaction log files waiting to be replayed into the passive copy.

  • Inspected Log Time: This is the date and time when the last log file was verified (inspected) by the LogInspector for a particular database after being copied from the active copy. This field is only relevant for passive copies of a database.

  • Content Index: See the following table for returned status descriptions.

  • State Description Status on Active & Passive Copies

    Crawling

    Database is in the process of indexing database content. Depending on the size of the database, this process could take some time to complete.

    Warning

    Disabled

    Indexing for the database was disable by an administrator.

    Offline (Active)

    N/A (Passive)

    Failed

    An error has occurred causing the content index to fail.

    Critical

    Failed and Suspended

    The Failed and Suspended states have been set simultaneously by the system because a failure was detected, and because resolution of the failure explicitly requires administrator intervention.

    Critical

    Healthy

    This indicates the Content Index is up to date and has not detected any issues. This is the only state in which a failover (automatic process) to a specific database copy can occur.

    Up

    Seeding

    A database copy is in the process of updating its Content Index from another database copy.

    Up

    Suspended

    The Suspended status occurs if an administrator manually pauses or suspends it from receiving updates from the active copy. This might be done to update a failed Content Index or to perform troubleshooting for other issues.

    Warning

  • Activation Preference: Indicates which database copy has preference over another copy. It is used as part of the formula to determine which database copy will become active during a failover. The value can range from 1 to 16 depending on the number of servers in the DAG. The lower the number, the higher the preference.