Troubleshoot application dependency issues in SAM
If the Application Connections widget of a Node or Application Details page displays sample data with a "Why don't I see any connections?" message, follow these steps:
- Review your environment to ensure that:
- Orion Platform settings are configured appropriately.
- Application Dependency monitoring does not surpass recommended limits.
- Polling is enabled on the Application Dependency Settings page.
- Remote computers that host nodes use supported environments.
- Make sure Orion agents were deployed to nodes that you want to monitor for dependencies.
- Assign application monitors to nodes.
- Review events displayed on the Connection Details page.
- Explore Application Dependency log files.
If polling fails for Windows Server 2012 nodes, see Agent-related issues.
Review the following topics before contacting SolarWinds Customer Support: