Set alert properties in the Orion Platform
This topic applies to all Orion Platform products except for the following products:
EOC — ETS — WPM
After creating a new alert, use the Alert Properties to describe the alert, including which users can view the alert.
Name of alert definition
This is a required field. The name is displayed in the Alert Manager and can be used to sort your alerts. If you intend to create a large number of alerts, consider a naming convention that allows you to quickly scan through them.
SolarWinds recommends a name that describes the condition and most visible alert action. For example, you can use "Email NetAdmins when router goes down" as the name of an alert.
Description of alert definition
Describe the alert. This is displayed on the Manage Alerts page, so important information should be near the front.
Choose to evaluate the alert immediately after it is created and saved. The alert is enabled. If you are in the process of refining your alert, you may want to disable this alert until it is ready for use.
Set how frequently you want to evaluate the conditions. If you choose to alert on an event, such as a changed IP address, the condition is not evaluated by frequency, but by when the change is reported based on the polling interval.
SolarWinds recommends using intervals longer than one minute to evaluate alert conditions. Shorter frequencies can negatively impact your network performance or computing resources.
Severity of Alert
Control how the alert in the Active Alerts resource looks, and use the severity to group or filter alerts more easily.
Alert Custom Properties
Use custom properties to organize your alerts. For example, you can create a "Responsible Team" custom property and use it to help audit who receives specific alerts.
You must create a custom property for alerts before you can use it in an alert.
Alert Limitation Category
Restrict who can view the alerts. For example, managed service providers can restrict alerts to their specific customers. Create a new alert limitation by editing or creating a user account.
Click Next to define the conditions must exist to trigger the alert.