Documentation forOrion Platform

Change passwords for Orion users in the Orion Platform

This topic applies to all Orion Platform products.

When you log in to the Orion Web Console for the first time after you have deployed your Orion Platform products, you are prompted to create a password for the Admin account. This password cannot be blank.

Use the following steps to change passwords for Orion individual accounts. If you are using Windows accounts (Active Directory or local domain accounts) or SAML accounts to log in to the Orion Web Console, you need to contact your system administrator or identity provider to change your user password.

  1. Log in to the Orion Web Console using an account with Administrator rights, and click Settings > All Settings.
  2. Click Manage Accounts in the User Accounts grouping.
  3. Select a user, and click Change Password.

    If the Change Password button is not active, make sure that the selected account is not a Windows or a SAML account.

    If you cannot see an account in the Individual Accounts tab, check the Groups tab. The user might be a member of a group.

  4. Enter and confirm the new password, and click Change Password.

If these steps do not work for you, please contact SolarWinds support.