Documentation forSolarWinds Observability

SolarWinds Observability special offer terms and conditions

We’ve Made It Easy, and Profitable, But You Need to Act Soon!

This is what you need to know.

With our simple conversion process, starting with the “Try Papertrail NG” button in Papertrail at the top of the screen, with just a few clicks we will dual-write your logs on both Papertrail and the next generation inside SolarWinds Observability, so you can see your logs in both environments and make an easy, low-impact transition.

Less Money or More Logs, Your Choice

Move now and we will charge you 15% less than you are paying right now for the same number of logs for 12 months (20% less if you move to an annual plan).


If more logs are what you want, we’ve got you covered. During this incentive, instead of a discount on your current plan, we will give you 20% more logs than you are paying for today (a minimum of 1 GB).


The promotion expires on March 31, 2024, and applies to existing Papertrail customers. Convert to the next generation of Papertrail in SolarWinds Observability to receive promotional pricing or 20% additional logs. The promotional pricing or additional logs are valid for 12 months from the date the customer converts from Papertrail to SolarWinds Observability. At the end of the 12-month period, pricing will revert to SolarWinds standard pricing, and this discount will cease to apply. Offer may not be combined with any other promotion or discount. SolarWinds reserves the right to modify or cancel promotions at any time. Void where prohibited.

If you have any questions about the next generation of Papertrail or our special, limited-time incentive, please reach out to one of our account specialists.