Documentation forSolarWinds Observability SaaS

Uninstall the Network Collector

To completely remove the Network Collector from your environment, you must remove the agent from the SolarWinds Observability SaaS console and then uninstall the software and its remnants from the Windows host.

Remove the agent from SolarWinds Observability SaaS

  1. In the SolarWinds Observability SaaS console, click Settings > Agents.

  2. Locate your Network Collector in the list.

  3. Click the vertical ellipsis (⋮) at the end of the row and select Delete.

  4. Confirm the removal when prompted.

Uninstall the software from the Windows host

To speed up the removal of all SolarWinds software, use the command-line uninstaller:

  1. Log in to the Windows machine hosting the Network Collector.

  2. Open PowerShell as an administrator.

  3. Change the directory to the installer folder:

    cd C:\ProgramData\SolarWinds\Installers\

  4. Identify the latest installer file. The filename follows the SolarWinds.Installer-YYYY.Q.x.xxxx.exe format.

    For example: SolarWinds.Installer-2026.4.0.3514.exe

  5. Run the following command to start the uninstallation:

    .\SolarWinds.Installer-2026.4.0.3514.exe /uninstall

  6. Follow the prompts to confirm the uninstallation. When asked, choose whether to retain registry keys, logs, or other items.

Remove remaining components

After the main uninstallation finishes, some components might remain. Use the Windows Control Panel to remove them manually:

  1. Open Programs & Features (Start > Run > appwiz.cpl).

  2. Scroll to the SolarWinds section.

  3. Select and uninstall the following programs if they are still listed:

    • SolarWinds Agent

    • SolarWinds UAMS Client

    • SolarWinds Web Performance Monitor Recorder

    • SolarWinds Web Performance Monitor Transaction Player

Uninstallation is now complete.