The Custom Email alert sends a fully-configured email message to a list of recipients. You can customize the message body, subject line, and email headers in accordance with the RFC 822 specification. You can also create messages with formally-structured components of information or with minimum information.
RFC 822 defines a standard format for electronic messages consisting of a set of header fields and an optional body.
You can send the Custom Email alert to multiple recipients using the RFC 822 Standard for the format of ARPA text messages. The Custom Email alert supports ipMonitor alert tokens and an optional SMTP relay server in the server settings. This ensures that the email alerts are delivered and received by the user.
Use the Custom Email alert to:
- Integrate email alerts into the internal help or ticket systems within a corporate network infrastructure.
- Send custom failure notifications, recovery notifications and information messages using text and ipMonitor alert tokens.