Public API - Refresh Token

The Squadcast Public API provides you with the ability to access certain Incident Response features within your account, allowing you to configure users, services, grouping incidents and more to help further reduce noise and speed up response times.

In order to use the Incident Response API, you will need to first generate a Refresh token from the Incident Response Web App by following the steps below.

From Your Profile Page

1. Move over to the My Profile page from the top right corner of your screen.

2. In the next window, click on the Generate New Token button from the API Refresh Token section.

3. A Refresh token will be generated and displayed. You can use this to generate the Refresh Token and use it to access our public APIs as given in the Squadcast API documentation.

For more details regarding how to use the Incident Response Public APIs, please refer to the Squadcast API Documentation.

Account Owner Controls

As an Account Owner of a Incident Response organization, you can invoke or revoke refresh tokens for admins and users in your organization.

1. Move over to Settings from the left-side navigation panel.

2. Click on API Tokens to view the active API tokens and to create or revoke existing tokens.

Click on Assign Token To User to invoke an API Token for any User or Admin in your organization.



3. Pick the User or Admin from the dropdown menu for whom you want to assign an API Token. You can add more by simply clicking on the Assign Token To User and following the same process.

The assigned token will also be visible to the Users/ Admins on their respective My Profile pages.

Check out the list of available APIs in Squadcast API Documentation.