Documentation forSolarWinds Incident Response

Squads

Squads are smaller groups of members within Teams. Squads could correspond to groups of people who are responsible for specific projects within a Team.

These are especially useful for adding groups of people to be on-call in a Schedule. Squads are also handy when you need to notify the entire group together. For instance, when coordinated responses are required for high-urgency, high-complexity incidents, or as the last level of notification in an Escalation Policy when an incident is still unacknowledged at that point.

  • In organizations with Role-Based Access Control, users with the Manage Teams role can modify or delete squads.

  • In organizations with Owner-Based Access Control, only Squad Owners and Team Owners can modify or delete squads.

Create a Squad

Prerequisite: Add Users to your Team before defining a Squad.

To create a Squad in a Team:

  1. Navigate to Settings in the sidebar -> Click on Teams from the secondary navigation menu and select the Team that you want to create a Squad in.

    2. How to create a squad in Squadcast

  2. Click on Squads from the horizontal menu. -> Click on Add Squad to add a new Squad.

  3. Add a Squad Name and map the members of the Team. -> Click on Save to create and view the Squad

Edit or Delete a Squad

To edit or delete a squad,

  1. Navigate to Settings -> Click on Teams from the secondary navigation menu and select the Team that you want to create a Squad in.

    2. Create a squad from a team in Squadcast

  2. Click on Squads from the horizontal menu -> To edit an existing Squad, click on More Options for that particular Squad.

  3. Choose Edit to modify the existing Squad or Delete to delete the Squad entirely.

    4. Delete a squad from a team in Squadcast

  4. After modifying/choosing to delete the Squad, either click on Save or confirm the deletion accordingly.

    5. confirmation of deleting the squad in Squadcast