Documentation forSolarWinds Incident Response

CloudAMQP

CloudAMQP is a managed service that provides hosted RabbitMQ clusters on cloud platforms like Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.

Route detailed alerts from CloudAMQP to the right users in Incident Response.

Using CloudAMQP as an Alert Source

  1. From the navigation bar on the left, select Services. Pick the applicable Team from the Team-picker on the top. Next, click on Alert Sources for the applicable Service

  2. How to configure CloudAMQP integration in Squadcast

  3. Search for CloudAMQP from the Alert Source drop-down and copy the Webhook URL

For an Alert Source to turn active (indicated by a green dot - Receiving alerts against the name of the Alert Source in the drop-down), you can either generate a test alert or wait for a real-time alert to be generated by the Alert Source.

An Alert Source is active if there is a recorded incident via that Alert Source for the Service in the last 30 days.

Create a Incident Response Webhook Alert in Better Uptime

  1. Login to your CloudAMQP dashboard. Navigate to the Monitoring section and then click on Alarms

  2. Under Notification recipients select Add new recipient and choose Web hook.

  3. Creating Squadcast Webhook Alert in Better Uptime: Access dashboard, go to Integrations, and click on Exporting data and select Configure webhooks and click on Configure.

  4. Add a name and paste the Webhook URL copied from Incident Response inside the Webhook URL section and click on Create recipient.

  5. Creating Squadcast Webhook Alert in Better Uptime: Add Squadcast Webhook URL to Incident and Monitor webhook sections

  6. While you create new alarms from the Alarms section you can add the new Incident Response Webhook as the recipient.

Creating Squadcast Webhook Alert in Better Uptime: Add Squadcast Webhook URL to Incident and Monitor webhook sections

That's it, you are good to go! Your CloudAMQP integration is now complete.

Whenever CloudAMQP fires an alert, an incident will be created in Incident Response for it. Also, when an alert is resolved in CloudAMQP, the corresponding incident gets auto-resolved in Incident Response.