Incident Response Search

Basic commands

Search requires some basic commands to work with.

Once in search, autocompletes can be provided with Tab
Use CTRL + SPACE to view autocomplete
Access search helps within search by typing in ?:
To execute a command use CMD + ENTER for Mac and CTRL + ENTER for Windows

Squadcast search basic commands

goto

goto enables instant navigation when used along with profile.

Activate the global search bar using CMD/CTRL + SHIFT + K
Type in goto and enter
Type in profile and then search for users by their email address
CMD/CTRL + Return/Enter to navigate to the user’s profile

Squadcast search goto commands

Help

Now you can navigate to alert source integration documents directly through the search. Type in help: and then the keyword or name of the documentation you want to search for.

Squadcast search help commands

Search through Incidents

Search incidents with queries. We support a set of tokens to fine-tune the results. Supported tokens can be viewed in the search help by typing ?:

Search incidents with queries

Search through Postmortems

Search postmortems with queries from the Global Search Bar

We support a set of tokens to fine-tune the results. Supported tokens can be viewed in the search help by typing ?:

You can search for Postmortems through Postmortem Title, Postmortem Content, Impacted Service, Created After, and Created Before.

Note: The message query

The message query looks for a string match in the Incident Title and the Postmortem Content.

Example Use Case:

I want to look for a postmortem that contains the string JIRA in its Incident Message.

Type in ?: if you want to look up the query token
Type in: postmortems message "jira"
Hit Command + Enter

Your search results that match this query will be populated as shown below

Squadcast search result