Dameware 12.4 centralized installation system requirements
Release date: March 31, 2026
This article lists the system requirements to install the Dameware Central Server, Dameware Remote Support, and Dameware Mini Remote Control. The Dameware Central Server edition is required if you want to troubleshoot remote systems outside of your firewall.
Dameware Central Server system requirements
| Hardware and Software | Requirements |
|---|---|
| OS |
Workstation:
Server:
|
| Hard drive space | 1 GB (2 GB or more recommended for database expansion) |
| CPU | Quad core, 2.0 GHz or greater |
| RAM | 8 GB |
| .NET | 8 |
| Network | 100 Mbps or greater |
Operating Dameware on Windows 7
To operate Dameware on Microsoft Windows 7, an administrator must install the following two mandatory Microsoft patches and then follow the instructions in the third KB article:
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See the following Win7 KB to update trusted root certificates (no longer maintained and now redirects to an MSDN article): http://support.microsoft.com/kb/931125
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See the following Win7 KB to add SHA-2 code signing support: http://support.microsoft.com/kb/3033929
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See the following pages to install required security fixes:
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For x86-based systems: https://www.microsoft.com/en-us/download/details.aspx?id=47409
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For x64-based systems: https://www.microsoft.com/en-us/download/details.aspx?id=47442
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Operating Dameware on Windows Server 2012 R2
Dameware on Windows Server 2012 R2 is supported with Extended Security Updates.
SolarWinds recommends that you install all Microsoft updates and enable TLS 1.2 before Dameware is installed, as Dameware works only with TLS 1.2 installed only. If it is not present and correctly configured, Dameware will not work, and users will experience connection issues.
Dameware also installs Microsoft Visual C++ v14 Redistributable x86, .NET Runtime x86 and ASP.NET Core Runtime x86 that are embedded into the installer.
If you are unable to complete the installation due to missing prerequisites, download and install them separately.
Dameware Remote Support and Dameware Mini Remote Control system requirements
| Hardware and Software | Requirements |
|---|---|
| OS |
Workstation: Windows 7, 8, 8.1, 10, 11 Server: Windows Server 2008 R2*, 2012 R2, 2016, 2019, 2022 |
| Hard drive space | 500 MB |
| CPU | 1 GHz |
| RAM | 4 GB |
| .NET Framework |
4.8 If .NET is not present on the computer, you must install it manually. You may be prompted to restart the computer after the .NET Frameworks are installed. Manually restart the computer, and run the installer again. |
*SolarWinds recommends that you install all Microsoft updates and enable TLS 1.2 before Dameware is installed, as Dameware works only with TLS 1.2 installed only. If it is not present and correctly configured, Dameware will not work, and users will experience connection issues.
The APIs used by Dameware Remote Support may require the Server Service and the NetLogon Service (domain environments) for the user to authenticate to this remote machine over the network. Dameware Remote Support also requires the Remote Registry Service for functions that require access to the Registry.