Common Dameware installation error messages
The following is a list of common errors encountered when installing Dameware and potential solutions to those errors. These errors are generally related to some type of system or network configuration issue within a network environment and can usually be duplicated outside of Dameware software.
| Error Codes | Error | Potential Solutions |
|---|---|---|
| System Error: 5 | The credentials for the remote computer were rejected | The user account must have sufficient rights to log in locally to the remote computer. |
| System Error: 51 | Windows cannot find the network path | Verify that the network path is correct and the target computer is turned on. |
| System Error: 53 | Cannot connect to the remote computer |
|
| System Error: 1300 | Not all privileges or groups referenced are assigned to the caller | This is frequently related to User Access Control or the Windows Firewall. Run the installer as an Administrator or log into the computer with the Administrator or Domain Administer account. |
| System Error: 1603 | A fatal error occurred during installation | If you have uninstalled Dameware and try to reinstall it, you may need to remove the registry keys. |
| System Error: 1707 | The network address is invalid | This is related to the Novell Network Client. Try to connect with the host name or deploy the client agent with the MSI builder. |
| System Error: 1814 | The specified resource name cannot be found in the image file | Some or all of the operating system's Standard Performance Indexes (counters) are either missing or corrupt. |
| Winsock Connect Error: 10050 | Cannot establish a connection to the remote computer | Ensure that the network is up, that you can access the remote computer, and that the firewall has not blocked the connection. |
| Winsock Connect Error: 10054 | The connection was forcibly closed by the remote computer | This can be caused if the application has stopped, the remote computer rebooted, the remote computer uses a hard close, or keep-alive activity. |
| Winsock Connect Error: 10060 | Connection timed out | This may be due to a firewall configuration issue, a names resolution issue, or a network routing issue. |
| Winsock Connect Error: 10061 | The remote computer actively refused the connection |
|
| Winsock Connect Error: 11001 | Host not found | The host name could not be found in the database queried. Check that you can access the host with the name or use the IP address. |
| Winsock Connect Error: 11004 | Could not resolve the host name | Check your DNS table or use the IP address instead. |