Configure Cisco CallManagers for FTP

Complete the following procedure to configure your Cisco^® CallManager device to save CDR/CMR data to an FTP server.

You will need administrator access to your Cisco Unified Communications Manager and Cisco Unified Serviceability pages.

1. Log in to your Cisco Unified Communications Manager Administration page with an account that has administrative privileges.
2. Click System > Service Parameters.
3. On the Service Parameter page, set the CDR Enabled Flag to True.
4. Click OK.

   If you want to change the time interval for collecting CDR/CMR data, click System > Enterprise Parameters, modify the CDR File Time Interval, and click OK.

5. Log in to the Cisco Unified Serviceability page with an account that has administrative privileges.
6. Click Tools > CDR Management.
7. Click the plus sign to add a new application billing server.
8. Enter the following information:
   • Host or IP address
     The application billing server to which you want to send CDRs
   • User Name
     The user name of the application billing server who has write permissions to the directory to which you send the CDR data
   • Password
     The FTP password
   • Protocol
     The protocol used to send CDR data to the application billing server
   • Directory Path
     The path to which you want to send CDR data
9. Click Add.

   This information is used when configuring your CCM when you want to monitor CDR/CMR data in VoIP and Network Quality Manager.