The 'Do Not Alert' alert in the Orion Platform

This topic applies to all Orion Platform products except for the following products:

EOCETSWPM

You can use custom properties to suppress alerts from being triggered when an object goes down. In this case, include a custom property in the alert condition that stops the alert from being fired.

  1. Click Settings > All Settings.
  2. In the Node & Group Management group, click Manage Custom Properties.
  3. Click Add Custom Property.
  4. Create a Boolean (Yes/No) custom property called AlertOnThis.
  5. Click Select Nodes.
  6. Select all of the nodes on the system.
  7. Click the green arrow to move all selected nodes to the right.
  8. Set the AlertOnThis property to Yes.

  9. For devices for which you do not want to receive an alert, set the custom property to False.

  10. Define the alert to trigger when the AlertOnThis custom property is equal to Yes and the Node Status is equal to Down.

If you use the AlertOnThis custom property, every alert must include the AlertOnThis check. Otherwise, all nodes will trigger alerts regardless of how this custom property is set.