SolarWinds uses cookies on our websites to facilitate and improve your online experience. By continuing to use our website, you consent to our use of cookies. For further details on cookies, please see our cookies policy.

Hide this message.

      • Orion Platform
      • Network Performance Monitor (NPM)
      • Netflow Traffic Analyzer (NTA)
      • Network Configuration Manager (NCM)
      • Enterprise Operations Console (EOC)
      • IP Address Manager (IPAM)
      • Network Topology Mapper (NTM)
      • User Device Tracker (UDT)
      • VoIP & Network Quality Manager (VNQM)
      • Log Analyzer (LA)
      • Server & Application Monitor (SAM)
      • Database Performance Analyzer (DPA)
      • Database Performance Monitor (DPM)
      • Virtualization Manager (VMAN)
      • Server Configuration Monitor (SCM)
      • Storage Resource Monitor (SRM)
      • SolarWinds Backup
      • Application Performance Monitor (APM)
      • Web Performance Monitor (WPM)
      • SolarWinds Identity Monitor
      • Access Rights Manager (ARM)
      • Security Event Manager (SEM)
      • Patch Manager
      • Threat Monitor
      • Dameware Remote & Mini Remote Control
      • Dameware Remote Everywhere (DRE)
      • Engineer's Toolset (ETS)
      • ipMonitor
      • Kiwi CatTools
      • Kiwi Syslog Server
      • Mobile Admin
      • Serv-U MFT & Serv-U FTP Server
      • Web Help Desk (WHD)
      • Service Desk
      • Papertrail
      • AppOptics
      • Pingdom
      • Loggly
    • Smart Start
    • Smart Start Explorer
    • Smart Start Pathfinder – Onboarding
    • Smart Start Pathfinder – Upgrades
    • Academy
    • eLearning
    • Classes
    • Certifications
    • Get in Touch
    • Support Options
    • Premier Support
    • Premier Enterprise
  • Community
  • Customer Portal
  • Submit a Ticket
  • SolarWinds.com
  • Government
  • Customer Portal
  • Partners
  • Contact
 
  • PRODUCTS
    • Network Management Network Management
      • Orion Platform
      • Enterprise Operations Console (EOC)
      • User Device Tracker (UDT)
      • Network Performance Monitor (NPM)
      • IP Address Manager (IPAM)
      • VoIP & Network Quality Manager (VNQM)
      • Netflow Traffic Analyzer (NTA)
      • Network Topology Mapper (NTM)
      • Log Analyzer (LA)
      • Network Configuration Manager (NCM)
    • Applications & Systems Applications & Systems
      • Server & Application Monitor (SAM)
      • Server Configuration Monitor (SCM)
      • Application Performance Monitor (APM)
      • Database Performance Analyzer (DPA)
      • Storage Resource Monitor (SRM)
      • Web Performance Monitor (WPM)
      • Database Performance Monitor (DPM)
      • Virtualization Manager (VMAN)
      • SolarWinds Backup
    • Security & Compliance Security & Compliance
      • SolarWinds Identity Monitor
      • Access Rights Manager (ARM)
      • Patch Manager
      • Threat Monitor
      • Security Event Manager (SEM)
    • Tools Tools
      • Dameware Remote & Mini Remote Control
      • ipMonitor
      • Mobile Admin
      • Dameware Remote Everywhere (DRE)
      • Kiwi CatTools
      • Serv-U MFT & Serv-U FTP Server
      • Engineer's Toolset (ETS)
      • Kiwi Syslog Server
      • Web Help Desk (WHD)
      • Service Desk
    • Cloud Cloud
      • Papertrail
      • Pingdom
      • Loggly
      • AppOptics
  • ONBOARDING
      Smart Start

      Smart Start paths are designed for us to help walk you through your onboarding mission to get value out of your product quickly—use one of our experts or choose your own path, it's up to you

      Learn About Smart Start
      Smart Start Explorer

      Step-by-step instructions to help you avoid common pitfalls when installing and configuring products on your schedule

      Learn About Smart Start Explorer
      Smart Start Pathfinder – Onboarding

      Work with our experts directly to understand your goals and then plan, install and configure your new product

      Learn About Pathfinder for Onboarding
      Smart Start Pathfinder – Upgrades

      Work with our experts before, during and after your upgrade giving you access to the latest and greatest features without the pains of a solo upgrade

      Learn about Pathfinder for Upgrades
  • TRAINING
      Academy

      The SolarWinds Academy provides relevant and high quality education programs for IT Professionals. Our training curriculum promotes a comprehensive understanding of the SolarWinds portfolio of products through certifications, instructor-led classes, and eLearning videos.

      Learn More About Academy
      eLearning

      The online eLearning library contains training videos to help you learn about your product and setup, including key features and popular optimizations.

      Learn More About eLearning
      Classes

      The SolarWinds Academy offers both fundamental and intermediate level classes where you can learn about your products deployment, configuration, and more.

      Learn More About Classes
      Certification

      The SolarWinds Certified Professional program is a suite of product certifications that shows you have the knowledge and skills needed to manage and administer SolarWinds software.

      Learn More About Certification
  • CONTACT US
      Customer Service

      Assistance with accounts, billing, website or Customer Portal

      Submit a Ticket

      customerservice@solarwinds.com
      Phone (Americas): +1-866-530-8040, option 1 or
      +1-512-682-9300
      Phone (EMEA): +353 21 5002900
      Phone (APAC): +61 2 8412 4900

      Technical Support

      Help with installation, configuration, setup, operation or other product-related issues

      Submit a Ticket

      technicalsupport@solarwinds.com
      Phone (Americas): +1-866-530-8040, option 3 or
      +1-512-682-9300
      Phone (EMEA): +353 21 5002900
      Phone (APAC): +61 2 8412 4900

      Support Offerings

      You deserve more choice when it comes to your technical support. Our customers have different support needs and you need the right support solutions for your business.

      View Support Options
      Premier Support
      Premier Enterprise
  • COMMUNITY
  • CUSTOMER PORTAL
SUBMIT A TICKET
Documentation forEnterprise Operations Console

Latest release: EOC 2020.2 on June 4, 2020

Release Notes

EOC release notes includes new features, upgrade notes, fixed and known issues, and end-of-life notices.

  • EOC 2020.2 Release Notes
  • Previous version release notes

Install & Upgrade

Step-by-step instructions and checklists to help you plan, prepare, and then install or upgrade.

  • EOC 2020.2 system requirements
  • SolarWinds Orion Installation and Upgrade Guide
  • EOC Installation Guide
  • Uninstall SolarWinds EOC

Getting Started Guide

Deployment and configuration information to quickly get your new product in place.

  • EOC Getting Started Guide | PDF

Administrator Guide

Beyond the Getting Started Guide, learn how to use all of the features.

  • EOC 2020.2 Administrator Guide | PDF
  • Previous version Administrator Guides

Additional Resources

  • Download the latest version
  • Product Information
  • Third Party Software List
  • Currently Supported Software Versions
  • Deploy EOC to: Amazon Web Services | Microsoft Azure | Azure Marketplace

Did you know?

Using the PerfStack dashboard, EOC gives you the ability to troubleshoot and correlate metrics across your distributed environment from a single console.

Do you have feedback? We’re listening. Contact us.

Company Investors Career Center Email Preference Center
For Customers For Government Resource Center GDPR Resource Center
Legal Documents Security Information
© 2020 SolarWinds Worldwide, LLC. All rights reserved.