Determine Dameware component version numbers

Dameware Server component version numbers must all match to ensure that all components can communicate successfully with each other. If there is a version mismatch, reinstall the mismatched component to the correct version number, and run the Configuration Wizard again.

  1. Log onto the computer with the Dameware Server component.
  2. Navigate to Control Panel > Programs. If necessary, select Uninstall a Program.
  3. Find the Dameware component in the Installed Programs list. You may need to scroll to the right to find the version number.