Determine Dameware component version numbers
Dameware Server component version numbers must all match to ensure that all components can communicate successfully with each other. If there is a version mismatch, reinstall the mismatched component to the correct version number, and run the Configuration Wizard again.
- Log onto the computer with the Dameware Server component.
- Navigate to Control Panel > Programs. If necessary, select Uninstall a Program.
- Find the Dameware component in the Installed Programs list. You may need to scroll to the right to find the version number.