Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

Add gateways to SolarWinds VNQM

To monitor your gateways with SolarWinds VoIP and Network Quality Manager, you have to add them to VNQM as gateway nodes first.

The Add VoIP Gateway page provides a wizard which helps you to add a gateway node to SolarWinds VoIP and Network Quality Manager as a gateway. Gateway nodes require CLI credentials. For more information, see Configure CLI credentials in SolarWinds VNQM.

To add a gateway device to SolarWinds VoIP and Network Quality Manager:

  1. Log in to the SolarWinds Platform Web Console as an administrator.
  2. Click Settings > All Settings.
  3. Under Product Specific Settings, click VoIP & Network Quality (VNQM) Settings.
  4. Click Add gateways.
  5. Select VoIP Gateways to Add: Select one or more available nodes which you want to add to VNQM as gateways.

    If you do not see an expected device, click Add your nodes to add it to the SolarWinds Platform database, and repeat Steps 1 - 3. For more information about adding nodes to the SolarWinds Platform database, see Adding Devices for Monitoring in the Web Console.

  6. Click Next.
  7. The CLI Credentials Issues dialog pops up with details about CLI credential issues on the nodes you are adding. Modify CLI credentials to solve the issues:
    1. Select the node or nodes whose CLI credentials you want to edit.

      To use the same CLI credentials for all nodes with issues, click Select Errors. All nodes will be selected.

    2. Click Edit Credentials.
    • Select valid credentials in the Select Credentials list or define a new set of credentials in the Username and Password fields.
    • Click Save to apply your CLI credential settings on the selected nodes.

    1. Click Select Successful to select nodes whose CLI credentials have been updated successfully.
    2. Click Continue to add the selected nodes to VNQM as gateway nodes.
  8. Review the information, and click Finish to add the selected gateways.