Share application monitor templates on THWACK

If you create a SAM template that you think might be useful to other SolarWinds users, you can share it via our online IT community, THWACK. You can also import templates planned for upcoming versions of SAM, or shared by other SAM administrators.

Want THWACK points? Upload a template to earn 50 THWACK points with an additional five points awarded every time you download a template. The THWACK Store offers lots of nifty swag.

Note the following details about THWACK templates:

  • A THWACK account is required to export and import templates into SAM. To create one now, navigate to https://thwack.solarwinds.com.
  • SolarWinds often posts SAM templates being developed for a future version of SAM to get customer feedback. While SolarWinds Support does not provide direct support for in-development templates, our product owners monitor these posts to answer questions and read your recommendations.
  • SolarWinds does not provide direct support for templates posted by third parties. If you have questions or suggestions for material posted by a member of the THWACK community, use the forum's built-in messaging functionality.
  • To learn about accessing THWACK templates via a proxy, click here.

Check your organization's policy about sharing company information publicly before posting to THWACK.

Disclaimer: Please note, any custom scripts or other content posted herein are provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software that you have purchased from SolarWinds, and the information set forth herein may come from third party customers. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. Any custom scripts obtained herein are provided to you “AS IS” without indemnification, support, or warranty of any kind, express or implied. You elect to utilize the custom scripts at your own risk, and you will be solely responsible for the incorporation of the same, if any.

Export a template

You can export custom templates you create for applications and custom scripts to THWACK to help other customers. Exporting templates creates an XML file with an .apm-template extension and adds the template to a repository accessed by SAM.

Templates can take about 5 minutes to export to THWACK. If exporting multiple templates, give SAM time to complete the export.

  1. Click Settings > All Settings > SAM Settings, and click Manage Templates.
  2. Browse or select for a template in the list.
  3. Click Import Export > Export to THWACK.

  4. Enter your THWACK account credentials when prompted.

    SAM exports the template to THWACK as an XML file with an .apm extension.

Import a template

SAM automatically connects with THWACK to list all available templates for import. Browse and review the descriptions of available templates to find exactly the ones you need for your monitored applications.

  1. Click Settings > All Settings > SAM Settings, and click Manage Templates.
  2. Click the Shared Templates on THWACK tab.

    A page opens and populates with templates posted in THWACK.

  3. Search or browse the templates. Select a template file and click Import.

    To view any details provided by the author, click the link for content exchange area on THWACK.

  4. Enter your THWACK account credentials and click Log In.

  5. After the template is uploaded, click View Imported Templates.

    If you import a template with the same name as an existing template, the name of the imported template is modified by appending (n) to the name, where n is an integer.