Configure certificate error handling for Hardware Health polling

By default, SAM ignores certificate errors during Hardware Health polling. You can update that setting so users are prompted to verify untrusted connections before proceeding.

  1. Log into the Orion Web Console as an administrator.
  2. Navigate to the default folder, C:\Program Files (x86)\SolarWinds\Orion\HardwareHealth\
  3. Using a text editor, open SolarWinds.HardwareHealth.Collector.dll.config.
  4. Scroll to <appSettings> and change "false" to "true" in the HardwareHealthVerifyServerCertificateline, as shown here:

    <add key="HardwareHealthVerifyServerCertificate" value="true" />

  5. Save your changes.
  6. Use the Orion Service Manager to restart the SolarWinds Collector Service.