Hardware health monitoring requirements in SAM

SAM supports hardware health monitoring for the following systems:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
  • HP servers with HP System Insight Manager 6.2 or higher
  • HPE ProLiant Gen10 servers with SIM 8.0 or later (via SNMP protocol only)
  • IBM servers with IBM Director (Common Agent, 6.3 or higher)
  • Cisco UCS blade servers (See Monitor Cisco UCS devices in the Orion Platform for details.)

Additional hardware may be supported with a limited amount of data returned by polling.

OS and protocol requirements

Hardware health monitoring supports the following operating systems and protocols:

Operating System Protocol





AIX v7 and higher


VMware ESX/ESXi v4.x and v5.x


Use SNMP for VMware nodes not polled via CIM or VMware API.

VMware API for ESX/ESXi hosts polled via vCenter


Download third-party software

SAM uses standard protocols such as SNMP and WMI to monitor hardware health data, but not all information is available natively from an OS without installing the hardware vendor's required agent software. To download agent software for supported devices, visit the SolarWinds Success Center and see Third-party software required to monitor hardware health and collect asset inventory information in SAM.