Asset inventory and hardware health monitoring requirements in SAM

Asset Inventory data collection can be enabled for both physical and virtual assets; it functions independently of hardware health monitoring. This means hardware health monitoring does not need to be enabled to collect and display inventory data.

The following hardware supports Asset Inventory data collection on nodes monitored by SAM:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
  • HP servers with HP System Insight Manager 6.2 or higher
  • HPE ProLiant Gen10 Servers with SIM 8.0 or later (via SNMP protocol only)
  • IBM server with IBM Director (Common Agent, 6.3 or higher)

Additional hardware may be supported with a limited amount of data returned by polling.

The Asset Inventory feature supports the following operating systems and protocols:

Operating System Protocol

Windows

SNMP, WMI

Linux

SNMP

AIX v7 and higher

SNMP

VMware ESX/ESXi v4.x and v5.x

CIM, VMware API

Use SNMP for VMware nodes not polled via CIM or VMware API

VMware API for ESX/ESXi hosts polled via vCenter

HTTPS

Third-party agent software required for Asset Inventory information in SAM

SAM uses standard protocols such as SNMP and WMI to collect Asset Inventory data, but not all information is available natively from an OS without installing the hardware vendor's required agent software. For example, if Windows cannot recognize the serial number of a machine, SAM cannot determine the machine's warranty status unless the vendor updates its agent software to extend APIs and gather additional data.

To learn about hardware vendors that provide agent software that SAM can use to collect data, visit the SolarWinds Success Center and see Third-party software required to collect Asset Inventory information in SAM.