Documentation forServer & Application Monitor

Asset Inventory polling requirements

This topic also applies to SolarWinds SCM, which supports Asset Inventory polling.

To configure SAM to collect Asset Inventory data, you need to:

SAM can also collect warranty data, display it on the SAM Summary page, and notify you about pending expiration dates, see Display the warranty status for physical servers in SAM.

Supported physical servers

SAM supports Asset Inventory data collection for the following systems. Additional servers may be supported with a limited amount of data returned by polling.:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
    • Including Dell M1000e and Dell PowerEdge M610, R210, R610, R710, R900, 1950, 2850, 2950, 2970, and 6850
  • HPE BladeSystem servers with HP System Insight Manager 6.2 or higher
    • Including HP C3000 and HP C7000
  • HPE ProLiant Gen10 servers with SIM 8.0 or later (via SNMP protocol only)
    • Including DL320 G4, DL360 G3, DL360 G4, DL380 G4, DL380 G6, and ML570 G3
    • HP WBEM providers are required for HP servers polled via WMI.

  • IBM servers with IBM Director (Common Agent, 6.3 or higher)
    • Including System x3550, System x3550 M2, System x3550 M3, System x3650, System x3650 M2, System x3650 M3, x3850, and eServer 306m

      IBM ServeRAID Manager software must be installed on IBM X-Series servers to display storage hardware health information.

Supported operating systems and protocols
Operating system Protocol

Windows

SNMP, WMI

Linux

SNMP

AIX v7 and higher

SNMP

Supported versions of VMware

CIM, VMware API

Use ICMP for VMware nodes not polled via CIM or VMware API.

VMware API for ESX/ESXi hosts polled via vCenter

HTTPS

Ports used during Asset Inventory polling
Port Protocol Service/Process Direction Notes
135 TCP Microsoft EPMAP (DCE/RPC Locator service) Bidirectional

WMI agentless polling. WMI uses port 135 to initiate communication with a remotely managed host, then switches to random port between 1024 and 65535. Click here for details.

161 UDP

SolarWinds Job Engine v2

Outbound

SNMP agentless polling

445 TCP File and Printer Sharing (SMB-In) Bidirectional WMI agentless polling. Used to copy VBScript to check for Windows updates.