Error: No template received
If you are receiving NetFlow v9 flows from a device without an appropriate template for longer than 15 minutes, SolarWinds NTA displays this error:
"NetFlow Receiver Service [xy] received NetFlow v9 flows without any template for decoding them. Configure the device x.x.x.x to export an appropriate NetFlow v9 template at 1-minute intervals. See help for details."
Resolve the issue
- Log in to the appropriate device and check the template.
- Make sure the device exports an appropriate template in one-minute intervals. For more information, see Device configuration examples.
- Make sure the template includes all required details. For more details, see Required Fields.
For more information about appropriate commands, see documentation of the device.