Documentation forAccess Rights Manager

Access Rights Manager 2023.2.3 System Requirements

Release date: February 15, 2024

These system requirements were last updated on March 26, 2024.

SolarWinds strongly recommends that you install Access Rights Manager on a server that is neither public, nor internet-facing. To learn about best practices for configuring your Access Rights Manager installation securely, see Best practices to secure SolarWinds Products.

These system requirements define the minimum requirements for Access Rights Manager 2023.2.3. For additional information about requirements, see the Access Rights Manager release notes.

Access Rights Manager Server requirements

Hardware requirements for the Access Rights Manager Server vary depending on several factors:

  • the number of users in Active Directory (AD)
  • the number of resources monitored by Access Rights Manager (Logga)
  • the Access Rights Manager Server's data storage settings

SolarWinds strongly recommends that you use a fixed (not dynamic) RAM configuration when setting up a virtual machine. Dynamic RAM allocation can result in significant performance degradation in combination with an SQL server running locally on the ARM server.

ARM and SolarWinds Platform products must be installed on separate servers. Note that ARM is not an SolarWinds Platform product.

Hardware/Software Requirements
Operating System
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
Please also note PowerShell requirements.
CPU (number of processor cores)
Active Directory Users Number of cores
up to 1,000 4
up to 4,000 6
4,000+ 8

Intel Itanium platforms are not supported.

Hard drive space
Active Directory Users Disk space
up to 1,000 30 GB
up to 4,000 60 GB
4,000+ 100 GB
Memory
Active Directory Users RAM
up to 4,000 16 GB
4,000+ 32 GB
.NET Framework

.NET 4.8 (or higher)

RabbitMQ The ARM setup includes RabbitMQ version 3.8.16. If you want to use another instance of RabbitMQ, you must ensure full compatibility with the versions of RabbitMQ and Erlang/OTP included with ARM.
Erlang/OTP The ARM setup contains Erlang/OTP version 23.3. If you want to use a different version of Erlang/OTP, you must ensure full compatibility with the RabbitMQ and Erlang/OTP versions included with ARM.
Access rights

The service account requires local administrator rights on the Access Rights Manager server.

Other

The Access Rights Manager server must be a member of an Active Directory domain.

Clusters are not supported.

Server Core is not supported.

Access Rights Manager Collector requirements

Hardware/Software Requirements
Operating System
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
Please also note PowerShell requirements.

Access Rights Manager collector service can only be installed on server core versions on which the graphical interactive Access Rights Manager setup can be executed.

CPU (number of processor cores)

8

Intel Itanium platforms are not supported.

Hard drive space 10 GB
Memory 16 GB
.NET Framework

.NET 4.8 (or higher)

The automatic collector update is only working if the collector already has the .NET 4.8 framework installed. The automatic collector update does NOT push .NET 4.8 framework installation on collectors. SolarWinds recommends that you update all collector servers with .NET framework 4.8 before upgrading ARM to version 2019.4 or later.

Other

Access Rights Manager collectors can be installed on a member server (node) of a cluster.

Access Rights Manager collectors cannot be used as a cluster resource in Windows Server Failover Clustering manager.

Access Rights Manager GUI application requirements

These requirements are for both the main Access Rights Manager application and the Access Rights Manager Configuration application.

Hardware/Software Requirements
Operating System
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
  • Windows 10
  • Windows 11
CPU (number of processor cores) 2
Hard drive space 500 MB
Memory 4 GB
.NET Framework

.NET 4.8 (or higher)

Graphics

optional: Graphic card supporting DirectX 10

Screen resolution

Recommended: 1920x1080 (1080p) or higher

SQL Server requirements

Hardware/Software Requirements
Microsoft SQL Server (32-bit and 64-bit)
  • SQL Server 2016
  • SQL Server 2017
  • SQL Server 2019
  • SQL Server 2022
CPU (number of processor cores)

8

Intel Itanium platforms are not supported.

Hard drive space (Database storage)
Active Directory Users Storage space
up to 1,000 20 GB
up to 4,000 60 GB
4,000+ 100 GB
Memory 8 GB
.NET Framework

.NET 4.8 (or higher)

Login permissions
  • If you don't already have a database for use with Access Rights Manager, Access Rights Manager setup requires the role "dbcreator" on the SQL server.
  • If you've already created a database for use with Access Rights Manager, Access Rights Manager requires the role "dbowner" for the database.
Collation Recommended collation setting for the ARM database is:
Latin1_General_CI_AS
Other

We do not recommend using SQL Server Express Edition for production environments. SQL Server Express Edition has the following limitations:

  • 10 GB maximum database size: Only a limited number of scans can be stored
  • ca. 1 GB maximum RAM use: Loss of performance in large environments
  • 4 maximum CPU cores: Loss of performance in large environments

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File server requirements (scan and manage permissions)

Hardware/Software Requirements
Windows file server

Operating System

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Windows Server Failover Clustering (WSFC) is supported.

DFS (Domain integrated and standalone Computer) is supported.

Intel Itanium platforms are not supported.

NetApp file server

Access Rights Manager supports CIFS-based shares.

EMC file server Access Rights Manager supports CIFS-based shares.

FS Logga requirements (monitor file server)

Hardware/Software Requirements
Windows file server

Operating System

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

Windows Server Core Versions are only supported which support the execution of an interactive graphical setup.

Failover-Clusters are supported. NTFS junction points or reparse points are not supported in the cluster environment.

FS Logga requires a filter driver installation on the Windows server as well as a dedicated collector.

Windows file servers that have been virtualized through XenServer are supported from version 6.5 onwards. A XenServer Tools/Windows Management agent must be installed.

DFS is not supported.

Intel Itanium platforms are not supported.

NetApp file server

Supported versions

  • NetApp Data ONTAP Release 7.x, Minimum 7.3.1.
  • NetApp Clustered Data ONTAP Version 8.x and 9.0 to 9.10 are supported. SSL is supported.
  • NetApp 7mode is no longer supported.

The NetApp integrated monitoring policy (FPolicy) is used to operate FS Logga. A dedicated collector is required.

EMC file server

Supported versions

  • NAS 5.5 or higher in Celerra and VNX product series, CEE version 8.6.2 or higher required

The FS Logga utilizes components and services provided by EMC. This requires a dedicated collector. The collector must run on the same server as the Common Event Enabler (CEE).

Web components and web interface requirements

Hardware/Software Requirements
Operating System
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022
.NET Framework

.NET 4.8 (or higher)

Internet Information Services (IIS) Version 10 or higher
Supported browsers
  • Google Chrome 54 or higher
  • Mozilla Firefox 49 or higher
  • Microsoft Edge 79.0.309 or higher (Chromium based)

It is recommended to use the latest Browser versions.

As of ARM version 2019.4, Internet Explorer is no longer supported.

Cookies and Javascript must be enabled.

Port requirements

Beginning in version 2020.2.2, Random High Ports are no longer used. You can find the network requirements for versions 2019.4 and earlier here.

Port# Protocol Service/
Process
Direction Description
- ICMP - The connection is initiated by the ARM server or by a collector. Connectivity check.

88

TCP

Kerberos

The connection is always initiated by the ARM server.

Authentication.

135 TCP RPC The connection is always initiated by the ARM server. Scan local accounts, retrieve events from domain controllers.

139

TCP

NetBIOS

The connection is always initiated by the ARM server.

389

TCP

LDAP

The connection is always initiated by the ARM server. Scan and manage Active Directory. The port must be reachable on every domain controller.
445 TCP Microsoft DS (CIFS) The connection is always initiated by the ARM server. Scan and manage file server shares.
541* UDP Syslog The connection is always initiated by the ARM server. Send events to a Syslog server.
636 TCP LDAPS The connection is always initiated by the ARM server.

Scan and manage Active Directory. The port must be reachable on every domain controller.

If your system uses LDAPS, it may still be required that port 389 is reachable on the DCs.

1433 TCP MS SQL Server The connection is always initiated by the ARM server.

Access Rights Manager uses this port for all communication between the Access Rights Manager server and the SQL server.

Collectors communicate only with the Access Rights Manager server and do not communicate with the SQL server.

2002* TCP FS Logga The connection is initiated by the configured collector. ARM uses the connection for retrieving events from a NetApp file server.
5671* TCP RabbitMQ The connection is initiated by the ARM server or by a collector. ARM utilizes RabbitMQ message queuing for alerting (FS Logga and AD Logga).
15671* TCP RabbitMQ The connection is initiated by the ARM server or by a collector. RabbitMQ management port. Used by ARM server health check. Only between ARM server and RabbitMQ, Collectors are not affected.
5985 TCP WinRM The connection is initiated by the ARM server (collector update) or by a collector (Exchange, SharePoint). Via PowerShell: collector update, access Exchange, retrieve available SharePoint site collections (only for SharePoint on-premise).
5986 TCP WinRM (SSL) The connection is initiated by the ARM server (collector update) or by a collector (Exchange, SharePoint). Via PowerShell: collector update, access Exchange, retrieve available SharePoint site collections (only for SharePoint on-premise).

55555*

TCP

Access Rights Manager components default port

The connection is initiated by the ARM server or by a collector.

Access Rights Manager components default port.

Access Rights Manager uses this port for all communication between the Access Rights Manager server and client (GUI applications), Web Client, WebAPI, Collectors.

55580 TCP ARM Configuration Wizard The connection is always initiated by the Configuration Wizard. With the Configuration Wizard, you can perform the basic configuration and integrate resources into ARM.

*The specifications apply to the standard configuration. You can configure different ports.

To access online resources, the following URLs must be reachable:

Exchange Online

  • https://outlook.office365.com/powershell-liveid/

Further Azure/Microsoft 365 resources

  • https://graph.microsoft.com

  • https://login.microsoftonline.com

  • https://manage.office.com/api/v1.0/

For additional information, see ARM architecture and scalability.

Exchange requirements

Hardware/Software Requirements
Exchange version
  • Exchange Online
  • Exchange Server (on-premise) 2016
  • Exchange Server (on-premise) 2019

Exchange 2016 Cumulative Update 2 is needed to modify out of office notices.

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Exchange Logga requirements

Hardware/Software Requirements
Exchange version
  • Exchange Online
  • Exchange Server (on-premise) 2016
  • Exchange Server (on-premise) 2019

For the on-premise variants, the servers holding the mailbox databases must primarily use the en-US language. Installing language packs may require a reboot. For more information, visit Microsoft.

SharePoint requirements

Hardware/Software Requirements
SharePoint version
  • SharePoint Online
  • SharePoint Server (on-premise) 2016
  • SharePoint Server (on-premise) 2019

AD Logga requirements

Hardware/Software Requirements
Operating system

The AD Logga supports domain controllers (DCs) that run on the following server versions:

  • Microsoft Windows Server 2008 (32-bit and 64-bit)
  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2022

The Logga does not require a dedicated collector. Even the Access Rights Manager server itself can be used as a collector.

Access Rights Manager does not require any software installation on domain controllers.

Access Rights Manager does not perform any schema extension on Active Directory.

PowerShell requirements

ARM requires PowerShell version 5.1.

PowerShell 7 lacks features that are required by ARM. PowerShell 5.1 is mandatory for ARM and can be installed and run in parallel with PowerShell 7.

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Access Rights Manager service account permissions

SolarWinds recommends using service accounts (dedicated user accounts) for Access Rights Manager. This ensures that:

  • The access rights of the service accounts are used only by Access Rights Manager.
  • It is easy to identify whether an action was performed by an Access Rights Manager service account or by a domain admin.
  • If the domain admin's password changes, the Access Rights Manager configuration is unaffected.
  • Restrictions through activity limits are avoided (for example, Exchange Online allows only three parallel requests).
Feature Required access rights
Access Rights Manager server

A service account requires local administrator rights on the Access Rights Manager server.

If the service account is a member of the domain Admin group, then this requirement is automatically fulfilled. If a server computer becomes a member of the domain (domain join) then the group Domain Admins will become a member of the local administrator group.

SQL Server
  • If you don't already have a database for use with Access Rights Manager, Access Rights Manager requires the role "dbcreator" on the SQL server.
  • If you've already created a database for use with Access Rights Manager, Access Rights Manager requires the role "dbowner" for the database.
Active Directory (AD)-Scan

Each user account already has read permissions to run an Active Directory scan.

If you are using delegation in your organization, you must add the service account to the group that can read the required OUs.

AD Modify

If you work with delegation in your company, you must assign service accounts to a group that is allowed to change the relevant OUs.

Without delegation: Add the service account to the Domain Admin group.

File server (FS)-Scan

The service account needs permissions to read NTFS permissions and traverse folders to access all desired folders.

Service accounts can become a member of the domain admin group. If the domain admin account does not have access to all folders (for example, user folders) then add service accounts to the backup operators on the file server.

AD Logga The service account must be a member of the group Event Log Reader. Members of the Domain Admin group also have the required access rights to be able to read event protocols.
FS Logga No service account is required for the FS-Logga functionality. The "NT Authority system" must have access to the monitored directories. You can find more information regarding required settings in the Administrator Guide in the FS Logga section.
Exchange

The service account requires administrator privileges on the collector server.

To read exchange access rights add the service account to the group View-Only Organization Management. To be able to change access rights on the Exchange server add the service account to the group Organization Management (read rights are included).

Further access settings (impersonation, own mailbox) may be required and are described in the section Exchange Scans.

SharePoint The required permissions are described in the Administrator Guide in the chapter Add a SharePoint scan.
Exchange Logga The service account must be a member of the Organization Management and Records Management roles on the selected Exchange Server.