Documentation forUser Device Tracker
Monitoring users, devices, and ports is a key capability of Hybrid Cloud Observability and is also available in a standalone module, User Device Tracker (UDT). Hybrid Cloud Observability and UDT are built on the self-hosted SolarWinds Platform.

UDT 2022.3 release notes

Release date: November 22, 2022

These release notes describe new features, improvements, and fixed issues in User Device Tracker 2022.3. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for User Device Tracker, see Previous Version documentation.

New features and improvements in UDT 2022.3

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UDT 2022.3 offers new features and improvements compared to previous releases of UDT.

2022.3 brings UDT over to the new SolarWinds Platform. In addition, UDT is now installed with the new SolarWinds Installer.

See also the SolarWinds Platform 2022.3 Release Notes.


New customer installation

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For information about installing User Device Tracker, see the SolarWinds Installer.

How to upgrade

Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines) to the current versions.

You must be on UDT 2020.2.1 or later to upgrade to UDT 2022.3. If you are on UDT 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.3.

You can upgrade your entire SolarWinds Platform deployment from the My Deployment page. Downloading the SolarWinds Installer is no longer necessary.

If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of UDT.


Fixed issues

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As UDT now runs on the SolarWinds Platform, UDT 2022.3 contains all of the fixed issues from the previous SolarWinds Platform 2022.2 release as well as the new SolarWinds Platform 2022.3 release.

See the following release notes for more information:


End of life

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Version EoL Announcement EoE Effective Date EoL Effective Date
2019.4 July 27, 2022:

End-of-Life (EoL) announcement - Customers on User Device Tracker 2019.4 should begin transitioning to the latest version of User Device Tracker.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for User Device Tracker 2019.4 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for User Device Tracker 2019.4.

3.4 July 27, 2022:

End-of-Life (EoL) announcement - Customers on User Device Tracker 3.4 should begin transitioning to the latest version of User Device Tracker.

August 26, 2022:

End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for User Device Tracker 3.4 will no longer be supported by SolarWinds.

August 26, 2023:

End-of-Life - SolarWinds will no longer provide technical support for User Device Tracker 3.4.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier UDT versions, see UDT release history.


Deprecation notice

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This version of User Device Tracker deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. 

Type Details
Browser support All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported.

Legal notices

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