Documentation forWeb Performance Monitor

Specify exclusions for antivirus scans on remote systems that host WPM Players

For optimal performance, exclude the following file paths and volumes from antivirus software scans on remote systems that host WPM Players:

  • C:\ProgramData\SolarWinds\SEUM
  • C:\Windows\Temp\SWSEUMPlayerUpdate
  • Volume: \Program Files (x86)\SolarWinds\

Before specifying exclusions for antivirus scans, your organization should internally review and assess if they will make your deployment vulnerable to unauthorized access. See also

As described in How WPM works, WPM Worker processes rely on SEUM-User accounts to perform transactions. The WPM Player service checks permissions for each SEUM-User on the local system. To support that functionality, exclude the following items from antivirus scans:

  • C:\Users\SEUM-USER-1\AppData\Local\Temp
  • C:\Users\SEUM-USER-2\AppData\Local\Temp
  • C:\Users\SEUM-USER-3\AppData\Local\Temp
  • C:\Users\SEUM-USER-4\AppData\Local\Temp
  • C:\Users\SEUM-USER-5\AppData\Local\Temp
  • C:\Users\SEUM-USER-6\AppData\Local\Temp
  • C:\Users\SEUM-USER-7\AppData\Local\Temp