Documentation forWeb Performance Monitor

WPM 2.2.1 system requirements

Released: May 5, 2017

Updated January 18, 2018

Supports: WPM 2.2.1

These system requirements define the minimum requirements for WPM 2.2.1 on Orion Platform 2016.1. Products may have different requirements, such as OS or memory, and may differ per license level. You should review your product administration guides and release notes for the exact product requirements beyond these minimums.

We also recommend reviewing the WPM 2.2.1 Release Notes.

Hardware requirements

The following table lists minimum hardware requirements and recommendations.

Hardware Requirements

3 GHz dual-processor

Dual-core is recommended

Memory 3 GB
Hard drive 20 GB

Software requirements

The following table lists minimum software requirements and recommendations for a SolarWinds WPM installation.

Software Requirements
Operating system
  • Windows Server 2003 R2 SP2 (32-bit & 64 bit)
  • Windows Server 2008,
  • Windows Server 2008 SP2
  • Windows Server 2008 R2
  • Windows Server 2008 R2 SP1
  • Windows Server 2012
  • Windows Server 2012 R2

Supported operating system languages:

  • English (US and UK)
  • German
  • Japanese
  • Simplified Chinese

FIPS compliant/compatible and UAC features are supported.

IIS and MSMQ must be installed. SolarWinds recommends that SolarWinds administrators have local administrator privileges to ensure fill functionality of local SolarWinds tools. Accounts limited to use of the SolarWinds Web Console do not require administrator privileges.

SolarWinds supports evaluation installations on Windows 7, Windows 7 SP1, Windows 8 (except Win 8 Standard edition). SolarWinds does not support production installations of SolarWinds products on Windows 7.

Both the WPM Player and Recorder support Windows 8 and Windows 2012.

If upgrading from an earlier version of Windows to Windows 10, SolarWinds recommends reinstalling the WPM Player and Recorder because Windows may overwrite existing registry entries.

TCP/IP ports

80 (TCP open for HTTP traffic

443 (TCP) open for https traffic

17777 (TCP) open for SolarWinds traffic

17782 (TCP) open for player-initiated communications mode

Web server

Microsoft IIS 6.0 and higher (32-bit)

DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952.

Warning: The following Windows accounts, as configured by IIS 6.0 on Windows Server 2003 with their default security settings, are required:

  • IUSR_, as a member of the Guests group ONLY
  • IWAM_, as a member of the IIS_ WPG group ONLY

Disabling these accounts or changing any default settings of these accounts may negatively affect the operation of your SolarWinds installation. SolarWinds strongly recommends against altering these accounts or their settings.

SolarWinds neither recommends nor supports the installation of any WPM product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server

Microsoft .NET Framework .NET Framework 3.5 SP1 through 4.0.3
Web console browser

Microsoft Internet Explorer 8, 9, 10, and 11

Mozilla Firefox (latest two versions at time of shipping)

Google Chrome (latest two versions at time of shipping)

Database requirements

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds WPM license levels as a reference.

Resource Requirements
CPU 2.0 GHz
Memory 2 GB
Hard drive

2 GB

The SolarWinds installer needs at least 1GB on the drive where temporary Windows system or user variables are stored. Per Windows standards, some common files may need to be installed on your server operating system drive.

Microsoft SQL Server

SQL Server 2008

SQL Server 2008 SP1,

SQL Server 2008 SP2,

SQL Server 2008 SP3

SQL Server 2008 R2

SQL Server 2008 R2 SP1

SQL Server 2008 R2 SP1 Express Edition (in FullWithSQL package)

SQL Server 2008 R2 SP2

SQL Server 2012

SQL Server 2012 SP1 (with AlwaysOn Availability Groups)

SQL Server 2014 (with AlwaysOn Availability Groups)

SQL Server Express Edition 3.5 SP2 is only supported for SolarWinds evaluations.

Due to latency effects, SolarWinds does not recommend installing your SQL Server and your SolarWinds server or additional polling engine in different locations across a WAN.

If you are managing your SolarWinds database, SolarWinds recommends you install the SQL Server Management Studio component.

If your SolarWinds WPM product installs SQL Server System CLR Types, a manual restart of the SQL Server service for your SolarWinds database is required.

Use the following database select statement to check your SQL Server version, service pack or release level, and edition: select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')

Microsoft SQL Server coallations

English with collation setting SQL_Latin1_General_CP1_ CI_AS

English with collation setting SQL_Latin1_General_CP1_ CS_AS

German with collation setting German_PhoneBook_CI_AS

Japanese with collation setting Japanese_CI_AS

Simplified Chinese with collation setting Chinese_PRC_ CI_AS

Microsoft .NET Framework .NET 4.0
TCP/IP Ports 1443 (TCP) open for remote SQL client access traffic

Server port requirements

Port Type Description

80 or 8787


Default web port.

If you specify any port other than 80, you must include that port in the URL used to access the web console.

For example, if you specify an IP address of and port 8080, the URL used to access the web console is

Open the port to enable communication from your computers to the Orion Web Console. depends on what the default port for the Orion web interface is.

135 TCP Microsoft End Point Mapper (EPMAP) (DCE/RPC Locator service)
443 TCP Used when a certificate for encryption to the Orion web interface is installed (SSL/HTTPS)
445 TCP Microsoft-DS SMB file sharing
1433 TCP

Used for communications between the SolarWinds server and the SQL database server.

Open the port from your Orion Web Console to the SQL database server.

17777 TCP Used for Orion WPM traffic
17781 TCP

The default port the SEUM Player listens on.

This port must be open between the Orion server and the WPM player for proper communications.

17782 TCP Used for player-initiated communications mode