Create your own tags

You can create your own tags in the bb_config.xml file. For example, to use strike-through text, add the following custom tag definition to bb_config.xml

<!-- S -->
<match name="s">
   <regex>(?s)(?i)\[s\](.*?)\[/s\]</regex>
   <replace>
   <![CDATA[
   <strike>$1</strike>
   ]] >
   </replace>
</match>

To apply the formatting, save your changes and restart Web Help Desk.