Migrate external or unsupported databases to PostgreSQL

SolarWinds Web Help Desk v12.0.0 and later does not support database migration to FrontBase, OpenBase, or Oracle databases. If you choose to migrate from an external or unsupported database to PostgreSQL, stop Web Help Desk and convert the datatypes in your old database to the data types used in your new database. Convert the data types before you migrate your data.

See the PostgreSQL Wiki website for information about migrating from an external or unsupported database to PostgreSQL.

See Database datatypes for database datatypes used in previously and currently supported Web Help Desk databases.

SolarWinds does not provide support, tools, or assistance with database migration. For information about migrating your external or unsupported databases using a third-party tool (such as PGAdmin3 or PostgreSQL Data Wizard), contact the tool vendor for assistance.