VoIP and Network Quality Manager 4.5 Release Notes
Release date: May 31, 2018
These release notes describe the new features, improvements, and fixed issues in VoIP and Network Quality Manager 4.5. They also provide information about upgrades and describe workarounds for known issues.
If you are looking for previous release notes for VoIP and Network Quality Manager, see Previous Version documentation.
New features and improvements in VNQM 4.5
VNQM 4.5 offers new features and improvements compared to previous releases of VNQM.
VNQM supports Cisco SIP Trunk Monitoring
VNQM now supports Cisco SIP Trunk Monitoring. The CallManager view contains a new widget that lists all available trunks on the CallManager. Clicking the CallManager name, takes you to the CallManager Details view which provides two new widgets for Cisco SIP Trunk Monitoring - the SIP Trunk Details widget and the SIP Trunk Destinations widget. The widget also contains three new charts for Trunk Availability, audio call activity, and video call activity.
Cisco SIP Trunk Monitoring in PerfStack
The Performance Analysis charts (PerfStack) in the Orion Web Console now provide resources for Cisco SIP Trunk Monitoring. Metrics are provided for real time Call Activity. The chart displays statistics for the following:
- Active calls
- Attempted calls
- Completed calls
- Calls in progress
Another new widget in PerfStack is the SIP Trunk Availability. Clicking the name of the trunk takes you to the SIP Trunk Availability details page.
Reports and alerts for Cisco SIP Trunk Monitoring
VNQM now provides new out of the box reports and alerts for SIP Trunk statistics. The SIP Availability report provides statistics for the last 7 days, this month, and the previous month. The new SIP Trunk alert informs the user when the SIP Trunk is down.
New customer installation
For information about installing VoIP and Network Quality Manager, see the SolarWinds Orion Installer.
How to upgrade
Use the SolarWinds Orion Installer to upgrade your entire Orion deployment (all Orion Platform products and any scalability engines) to the current versions.
If you are upgrading from an earlier version, use this topic to plan and implement an upgrade to the current version of VNQM.
Fixed issues
VNQM 4.5 fixes the following issues.
| Case number | Description |
|---|---|
|
1220800 |
You are able to add or remove nodes from the VoIP infrastructure. |
|
1196885 |
IP SLA operations status no longer switches to Unknown on a Cisco router. |
|
1198321 |
CLI tests no longer fail and VoIP Gateway devices can be added to VNQM. |
|
1204168 |
The Failed Calls Summary chart updates automatically. |
|
1188982 |
Clicking on Alerts notifications no longer loads an error page, and users are able to view all Orion alerts. |
|
1182121
|
When a non-admin user drills down into operations from the IP SLA Health Overview view, limitations set by admin users are no longer ignored. |
|
1166423 |
CDR/CMR records can be downloaded. |
|
1156838 |
Issues with IP SLA Operations wizard. Scanning the nodes to automatically add the IP SLA operations no longer fails. When the users were entering IP SLA operations values manually, the wizard completed with less than 16 operations listed,but in case of more operations, the wizard stopped. |
|
1166150 |
When the user searches for call data for the last hour, filtering out |
|
1140518 |
MOS records are sent and they show up in VNQM. |
|
1148825 |
After the user upgrades VNQM, triggers conditions are no longer missing. |
|
1136304 |
Users are able to delete an unused additional polling engine from Orion. |
|
1126687
|
Fixed issues with Alert variables. |
|
1127036 |
Orion Module Engine Service stops shutting down. |
|
1106705 |
In the NOC view, the VNQM Summary and World Map views refresh as the pages cycle. |
|
1124139 |
VNQM doesn't ignore Single Group limitations on the account. |
|
1118622 |
The VNQM service is no longer down. |
|
1098580 |
VNQM no longer causes the Orion Module Engine to restart. |
|
1028069 |
VNQM shows accurate readings of gateway circuit utilization. |
|
867135 |
CallManager shows all licensed or supported IP phones, when the license is unlimited. |
|
805541 |
VNQM displays MOS, Jitter, or Latency values for all calls. |
|
309448 |
All IOS devices create IP SLA commands. |
|
399739 |
VNQM filters by Group. |
|
813358 |
Orion can generate IP SLA on Cisco ISR 4351. |
|
379868 |
The VoIP Call Manager resource on the VNQM Summary page respects all account limitations. |
Fixed issues in Orion Platform 2018.2
| Case number | Description |
|---|---|
|
00019605, |
AppStack respects single group limitations. |
|
1144272, 1176440, |
When the Orion Web Console is configured to use client certificate authentication, menu items are displayed correctly. |
|
00066337,00061508, 00061508, 00055119 |
During the upgrade, website files are not overwritten. |
|
1089390 |
The SQL performance is not affected by excessive reads. |
|
1171110, 1186153 |
SHA1 certificate is not used anymore. |
|
1179158 |
Orion Platform correctly executes repeated alert actions. |
|
1336581, 00076562 |
Audit events are generated correctly. |
|
1204393 |
Queries with Datetime are executed correctly |
|
948689, 952451, |
Active alert resources respect view limitations based on Group Name Pattern or Group of Groups. |
|
1092588, 1037529, 1260477, 1013431 |
Alerting actions trigger without delay. |
|
00036699, 00025363 |
You can close ServiceNow tickets in ServiceNow. Closing a ServiceNow ticket stops sending Orion alerts for the issue. |
|
1168389, 1173705, 1221600, 1120837, 1113472 |
You can add interfaces and volumes on agent-polled nodes or nodes that are found twice to the Discovery Ignore List. |
|
1196323 |
Syslogs and Traps views are displayed correctly if you have devices with the same MachineTypes, each MachineType with different special characters. |
|
1149359 |
External processes start successfully when the username has the format user@domain. |
|
1355539, 1311390 |
The JobEngine service runs without issues, and performance data is updated on devices. |
|
1089413, 1101096 |
Child elements of a storage array respect user limitations of the parent array. |
|
1082086, 959170 |
The security issue with the OpenSSL library in Orion Platform products is resolved. |
|
1163039, 1109011, 1148640, 1179830, 1161572 |
New custom properties are displayed without issues when inserting variables into alerts. |
|
1341059 |
View limitations are applied correctly in the hardware Health Overview widget. |
|
1094540, 1224160 |
When creating groups, the Search by Node IP address works correctly. |
|
1056869 |
Using Advanced Database Queries in reports works without issues. |
|
00022780, 00032805, 1130747, 1125894 |
Custom chart resources display correctly. |
|
1104961, 1238351, 1150263, 1273370, 1338333 |
QoE/DPI does not excessively affect the performance of the Orion Web Console. |
|
00018883, 1334323, 1355867, 1365779, 1359469 |
Custom properties show on maps without issues. |
|
1244351 |
The readme for offline help files is correct. |
|
996396 |
Node validation issues with SNMPv3 columns are resolved. |
|
1108733, 1357345, 1197953, 1174828 |
ServiceNow field is now displayed as a text box. |
|
876639, 889594, 920136, 1102219, 1358660 |
Custom charts show only the number of top records configured in the Show only limited number of top records. |
|
1273447 |
Latitudes and longitudes with a trailing 0 are displayed correctly on the WorldMap. |
|
00036038, 00023095 |
The alerting service is working without issues. |
|
00045994 |
SilverPeak devices are displayed correctly. |
|
00053297, 1357894, 1361734 |
After the upgrade, user graphics are displayed correctly in the Network Atlas. |
|
1166495 |
Credentials cache is disabled by default. |
|
1348736 |
ServiceNow integration: The Contact type field provides correct values, and new tickets are created instead of reactivations. |
|
1166495, 1188140, 1193919 |
The Credentials manager can support over 1,000 credentials. |
|
1355306 |
Database maintenance retains dependencies between discovery profiles and found nodes. |
|
1258332 |
Mount point disks are polled correctly when the node is an agent. |
|
1294415 |
Alert macros using variables work correctly. |
|
00021978, 808735, 1185765, 1232236 |
SWQL queries with long alert conditions are displayed correctly. |
|
00022839, 1279384, 1325433, 1273022 |
SQL queries in send email actions are parsed correctly. |
|
1336787, 00049928 |
You can integrate DPA into Orion using Windows SQL authentication. |
|
1243055, 1258332, 1259100, 1273347, 1283616 |
Mount points on WMI nodes are monitored correctly. |
|
1243773 |
A custom report resource retrieving a large amount of data displays without issues. |
|
1192721 |
A new alert for groups based on MemberAvailability is available out-of-the-box. |
|
1200878 |
The Configuration wizard completes successfully when the IP address is used in binding. |
|
1236429 |
When configuring mail recipient actions, you can use more than one macros. |
|
1233991, 1209460 |
After restarting the alerting service v2, old macros work without issues. |
|
1355458 |
XSS vulnerability in the Message Center and in Details views has been resolved. |
|
1309520 |
Limitations on views and resources work correctly. |
|
1177501 |
Issues with receiving bad traps have been resolved. |
|
1211610 |
ServiceNow integration now reflects inactive choices.. |
|
1243201, 1265030, 1241747, 1265030 |
After upgrading the Orion Platform, Configuration wizard completes successfully. |
|
1234343, 1162526, 1347668, 1154095, 1234837, 1243148, 1263062 |
Mandatory custom properties are required. |
|
876767 |
Reports with duplicated charts initialize correctly. |
|
00022551 |
When uninstalling Orion Platform products, Configuration wizard completes without issues. |
|
1166270, 1174828, 1180967, 1207039 |
ServiceNow integration: issues with state and incident state have been resolved. |
|
1348736 |
ServiceNow integration: the Contact type field references the correct field, and the Orion Platform correctly opens new tickets. |
|
1351562 |
When editing custom properties, you can add notes and links without issues. |
|
1243971, 1319151, 1243971, 1184410, 1178884, 1194514 |
Orion Web Console displays in one language. |
|
00052045, 1321106 |
${N=SwisEntity;M=DetailsUrl} variable returns the correct value from the OrioWebServerAddress settings. |
|
1155599, 1185495 |
PDF formatting issues when using third party engines have been resolved. |
|
1149359, 1181261 |
Alert actions requiring executing external programs or VB scripts work without issues for non-built-in domain Administrator users. |
|
1357871 |
Searching in the Action Manager returns correct results. |
|
00034880, 1224826, 1356370, 1357396 |
Settings for an AD account are stored in the Orion Web Console even after the user logs out. |
|
1191301, 1187591, 1329563, 1337451 |
Orion certificates are upgraded from sha1 to sha256. |
|
00010367, 00068806, 00060064, 1365612, 1363354, 00060064 |
When displaying the Message Center page in the Orion Web Console, the memory utilization in SWIS is appropriate. |
|
1211610 |
ServiceNow integration: Incidents closed based on events do not reopen incorrectly. |
|
00050141, 00057324, 00032910, 00053703 |
The vulnerability towards the ROBOT attack has been addressed. |
|
00051801 |
Inappropriate error messages in the Orion Web Console do not appear. |
|
1197522, 1356174, 1202106 |
When a dependency is corrupted, valid dependencies display in the Dependency widgets and views. |
|
1194193, 1240374 |
The OrionServers table is updated from the main polling engine server. |
|
1356961, 00019305, 00056252, 00068463, 1197497, 1232325, 00042222, 1126690 |
The SWIS subscription link from an additional polling engine to the main polling engine is working correctly. |
|
00063235 |
Performance Analysis queries NPM tables only if you have NPM installed. |
Deprecation notices
This version of VoIP and Network Quality Manager deprecates the following platforms and features.
Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.
For information about supported version of SolarWinds products, see Currently supported software versions.
| Type | Deprecation |
|---|---|
| Windows Server 2012, 2012 R2 | This software is deprecated as of this release. Although you can install Orion Platform 2018.2 products on Windows Server 2012 and 2012 R2, Windows Server 2012 and 2012 R2 are deprecated and will not be supported in future versions of the Orion Platform. SolarWinds strongly recommends that you upgrade your operating system to Windows Server 2016 or later at your earliest convenience. |
| SQL Server 2012 | This software is deprecated as of this release. Although you can use SQL Server 2012 with Orion Platform 2018.2 products, this version is deprecated and will not be supported on future versions of the Orion Platform. SolarWinds strongly recommends that you upgrade to Microsoft SQL Server 2016, 2017, or later at your earliest convenience. |
| All Active Alerts resource |
The current All Active Alerts resources is deprecated. The resource is replaced with a new, enhanced widget. You can continue to use the deprecated, legacy resource. |
|
Pre-configured resources (Availability, Min/Max/Average, Percent Loss, etc.) |
Most pre-configured resources are deprecated as of this release. The resources will be compressed into single, configurable widget in a future release. |
| Last XX resources | Pre-configured Last XX resources are deprecated as of this release. They will be replaced with a single, configurable widget in a future release. |
| Managed Nodes |
The current Managed Nodes page is deprecated as of this release. A new version is available, but you can continue to use the legacy page. SolarWinds recommends migrating to the new Managed Nodes page at your earliest convenience. |
| Customize Views | The Customize View page is deprecated as of this release. Functionality is migrating to the Customize Page feature. |
|
Search resources (legacy search, search on thwack, search for nodes, etc.) |
All search resources are deprecated as of this release. Use the integrated search in the global navigation. |
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