Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

Discovery for SolarWinds VNQM

For SolarWinds VNQM to monitor network performance and VoIP quality, you must discover those network devices and add them to SolarWinds Platform for monitoring.

  • If you completed the Network Performance Monitor Getting Started Guide, you may have already discovered your Network Service Assurance-capable Cisco and Juniper devices and call manager devices. There is no discovery specific to SolarWinds VNQM.
  • If you have not discovered your Cisco or Juniper call manager devices, complete the discovery and import sections in the SolarWinds NPM Getting Started Guide, and then return to this guide to add those devices to SolarWinds VNQM.

SolarWinds recommends that you begin by discovering a limited number of routers and call manager nodes and then add more devices as you scale your environment.

If you are unsure if you discovered any network devices, log in to NPM and click My Dashboards > Network > Network Summary. The All Nodes managed by NPM resource lists all network devices discovered and added to SolarWinds Platform for monitoring.

In the following image, dev_ottawa_2621 is a Cisco router that has been discovered and added to the SolarWinds Platform database. This node is used throughout the examples in this getting started guide.

In the following image, USAUS-AVAYA-ACM-01 is an Avaya Communication and Media Server device that has been discovered and added to the SolarWinds Platform database. This node is used throughout the examples in this getting started guide.